Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Osama Ez-zrari

Sanremo

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waiter

U Tapu
01.2023 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new servers on restaurant policies and procedures.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.

Restaurant Waiter

Riva 29
07.2022 - 10.2022
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used cash registers and credit card machines to cash out customers.

Gastronomy Counter Clerk

Poke'n'joy
11.2021 - 03.2022
  • Managed multiple tasks in high-volume environment.
  • Processed cash, check and credit card payments.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Processed customer orders and accurately entered into order system.
  • Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.

Restaurant Cashier, Waiter

Carpe Diem
10.2020 - 07.2021
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.

Restaurant Waiter

Ilsushi
09.2019 - 08.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Children's Animator

Fiats Animazione
04.2019 - 04.2019
  • Worked alongside writers and producers to create unique designs to translate artistic vision into visual medium.
  • Combined technical and artistic abilities to accomplish challenging animation objectives.
  • Designed procedures for storyboard composition, action creation and storytelling protocols to complete [Number] projects.
  • Collaborated with motion capture department to collect and apply data for specific characters.

Education

University Degree - Digital Marketing

Università Degli Studi Guglielmo Marconi
Roma, Italy
01.2025

High School Diploma -

Liceo G.D.Cassini
Sanremo. Italy
06.2020

Skills

  • Quality Control
  • Table Bussing
  • Wine Pairings
  • Daily Specials Memorization
  • Guest Relations
  • Hospitality and Accommodation

Certification

B1 German language

Languages

English
Upper intermediate (B2)
French
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)

Timeline

Waiter

U Tapu
01.2023 - Current

Restaurant Waiter

Riva 29
07.2022 - 10.2022

Gastronomy Counter Clerk

Poke'n'joy
11.2021 - 03.2022

Restaurant Cashier, Waiter

Carpe Diem
10.2020 - 07.2021

Restaurant Waiter

Ilsushi
09.2019 - 08.2020

Children's Animator

Fiats Animazione
04.2019 - 04.2019

University Degree - Digital Marketing

Università Degli Studi Guglielmo Marconi

High School Diploma -

Liceo G.D.Cassini

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Osama Ez-zrari