Paolo Leanza

- Managed a team and provided customer assistance in a fast-paced retail environment.

- Handled sales, resolved customer issues, and optimized daily operations.

- Communicated effectively with customers to ensure a positive experience.

- Worked under pressure to maintain high service standards.

- Provided support to university users and handled customer inquiries in a busy environment.

- Solved IT-related issues and assisted with front-office tasks.

- Communicated clearly with students and staff to ensure a positive experience.

- Worked across multiple departments, including checkout, fresh produce, and stock management.

- Provided direct customer assistance, helping with product inquiries and resolving issues.

- Developed strong communication and problem-solving skills through daily interactions with customers.

- Gained experience in cash handling, ensuring efficiency and accuracy at the register.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

- Managed the dining area and customer orders in an upscale setting.

-Delivered exceptional service to meet and exceed guest expectations.

-Worked collaboratively with a team to deliver efficient and seamless service.