Paolo Stefanelli
Bagnatica,BG
Profilo professionale
International senior leader motivated by transformational change with a multi-year experience in the IT sector and responsible for country organizations and global deliveries. I have developed my competencies within multi-national companies constantly contributing to innovation, achieving and maintaining exceptional results. I was able to demonstrate strategic, long-term and conceptual thinking applying it proactively. Recognized leader expert in coping with change situations, motivating and inspiring IT organization, I am eager to learn about self, others and ideas, seeking exposure to new and very challenging situations. Excellent communication effectiveness with sound decision-making capabilities completes my resume.
Panoramica
18
18
anni di esperienza professionale
1
1
Certificato
Esperienza lavorativa
Global Head of IT Operations
Wittur Group
01.2019 - 02.2026
- Responsible to align Global IT development with strategic business objectives, optimizing cost of services through a mix of internal and external resources with focus in these key areas: application implementation and management (new ERP migration, new MES implementation, PLM migration), cloud services, infrastructure standardization and management, communication technologies and digital innovation, integrated multi-channel webshop. Responsible for local IT Teams worldwide
- Senior manager responsible for design and respect of IT compliance across Wittur landscape.
- Main activities: Digital transformation, Cloud services, DevOps and Agile development, end user experience, responsible for complex IT project, management of cost centers, budgeting, contracts, service and solution delivery, GDPR, Business continuity management, Cloud adoption strategy, Identity and Access Management, IT Audit, adoption of AI.
IT Director Europe
Wittur Group
12.2017 - 02.2026
- Responsible to develop common procedures and KPIs to monitor and improve IT performances, reduce Opex budget (20%), review the IT Target Operating Model in Europe.
- Member of the European Management Team with direct responsability of IT Services and Improve activities on 8 production plants and 6 trading companies.
- Main activities: Digital transformation, stabilization and improvements of legacy ERP system and applications, budgeting, GDPR, KPIs monitoring and improvement, aligned with business functions.
Global Head of IT Technical Support
Sematic Group
12.2014 - 12.2017
- Service manager globally responsible for all activities related to End User Services including security services, management and deployment of software; definition of IT support procedures that help keep workers productive while achieving high customer satisfaction.
Help Desk Coordinator (Econocom consultant)
Brembo Group
01.2008 - 01.2014
- Helpdesk coordinator responsible in the five Italian plants for all activities related to End User Services including external shared service center in Marocco, management and deployment of hardware and software, handle routing help desk calls to ensure timely resolution as per Brembo's Service Level Agreement.
- Responsible for stakeholder relationship and expectation management, helpdesk KPIs and resource allocation to support 3300 users, development and management of internal and external support management.
- Responsible for selection and adoption of the proper services to optimize organizational performance and user productivity, by aligning business and strategies with state of the art technology, group policy management, software and hardware asset management, modern work place harmonization
Istruzione
Wittur Leadership Excellence -
01.2024
System and Network Administrator - undefined
Enaip Lombardia
01.2002
High School Diploma - undefined
Istituto Belotti
01.1995
Competenze
- Long term vision, strong communication skills and intercultural sensibility, ability to listen and explain concepts, exceptional decision making capabilities
- Strong believer of feedback’s value and of openness culture; capable of creating and maintaining a strong network based on trust, clarity and transparency
- Processes and workflows re engineering, SLA definition and monitoring, contract management skills
- Forte motivazione e attitudine propositiva
- Capacità organizzative e di pianificazione
- Dinamismo e abitudine ad agire fuori dalla comfort zone
- Approccio quantitativo ed abilità nella risoluzione di tematiche complesse
Certificazioni
- 2015 - ITIL Foundation V3
- 2018 - Implementing Azure Solution
- 2021 - Project Management Professional (PMP)
Language Proficiency
English fluent written and spoken
Avanzato
Italian mother tongue
Esperto
Main Projects
2024 Saas Infor LN implementation in Italy and India, ERP stabilization in Spain and EU Tradings, Master Data harmonization, MES implementation in Spain, 2023 Industry 4.0 initiative for multiple plants, group Business Continuity, Digital transformation for corporate R&D, ERP SoD compliance, 2022 Cloud transformation, Innovative IoT project, GDPR compliance, ERP Managed Service, 2021 ERP migration to Saas Infor LN in Spain and EU Tradings, SOC outsourcing, Cybersecurity insurance, Global Infrastructure Managed Service, 2020 Digital and cloud transformation, cybersecurity compliance, Supply chain risk management, preparation and test of a global incident response plan., 2019 Cyber attack: response to ransomware, definition of digital transformation journey, creation of "Global Technology Center", 2018 Business transformation: closure of Bergamo plant, systems and products migration to Hungary plant, 2017 Transformation program modern workplace,, ERP implementation in Austria/Slovakia, 2016 Lead architect and Project Manager for Global ITSM tool (ServiceNow) implementation, 2014 - 2015 Sematic S.p.A. Lead architect and Project Manager - selection and adoption of monitoring tool and patch management tool for infrastructure services
Disclaimer
I give consent to process my data with the purpose of the recruitment process, in accordance to the Regulation of the European Parliament 679/2016, regarding the protection of natural persons and free movement of such data.
Cronologia
Global Head of IT Operations
Wittur Group
01.2019 - 02.2026
IT Director Europe
Wittur Group
12.2017 - 02.2026
Global Head of IT Technical Support
Sematic Group
12.2014 - 12.2017
Help Desk Coordinator (Econocom consultant)
Brembo Group
01.2008 - 01.2014
System and Network Administrator - undefined
Enaip Lombardia
High School Diploma - undefined
Istituto Belotti