Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Paolo Velardo

Paolo Velardo

Rome

Summary

Proactive, driven sales professional, who is hungry for success, solution-driven thinker, with a tenacious attitude. Feeling deeply responsible for winning new customers and meeting ambitious sales goals. Wishing to play a key role in driving the company success.

Overview

16
16
years of professional experience

Work History

Customer Service & Back Office Advisor

Atradius
07.2022 - Current

In charge of API project management and proposition as upselling service. Back and front office activities.

Main tasks: portfolio management of existing accounts;

e-meetings scheduling; leading negotiations; handling issues and complaints raised; supporting users for technical queries.

B2B Inside Sales

Alavie Srl
03.2021 - 07.2022

Main tasks: lead generation management; scouting new prospect via social media and alternative channels; planning cold calls and follow up; scheduling e-meetings; drawing up quotas and tenders; driving negotiations; closing deals.

Entrepreneur and Business Developer

MpLab Srl
09.2009 - 01.2020

Main tasks: business administration; customer portfolio management; scouting leads and handling inbound request from web site; driving negotiations; drawing up quotas and tenders; cross and up selling activities; closing deals; supporting existing customers in a timely manner with all issues raised.

B2C Sales Consultant

Fitness First Italia SPA
09.2007 - 07.2009

Main tasks: telemarketing and outreach activities; cold calls and follow ups; driving negotiations and converting into deals; supporting clients with specific documentation; overcoming objections.

Education

Bachelor's Degree - Economics

Università Degli Studi Di Cassino
Cassino
04.2004

No Degree - Marketing And Business Management

HEAO Business School
Arnhem
01.2000

Skills

  • Strategic vision
  • Can do mindset
  • Win-to-win approach
  • Problem solver
  • Tenacious attitude
  • Proactive
  • Good team player
  • Sales Expertise
  • Client Service and Support
  • Active Listening
  • Client Rapport-Building
  • Customer Relations
  • Professional Telephone Demeanor
  • Customer Implementation Support

Languages

English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)

Timeline

Customer Service & Back Office Advisor

Atradius
07.2022 - Current

B2B Inside Sales

Alavie Srl
03.2021 - 07.2022

Entrepreneur and Business Developer

MpLab Srl
09.2009 - 01.2020

B2C Sales Consultant

Fitness First Italia SPA
09.2007 - 07.2009

Bachelor's Degree - Economics

Università Degli Studi Di Cassino

No Degree - Marketing And Business Management

HEAO Business School
Paolo Velardo