Paolo Vincenzo Russo
Quality Manager
Torino
Summary
Experienced manager with over 5 years in leadership roles, specializing in quality management within the industrial machinery and earth-moving equipment sectors. Strong attention to detail and a proven ability to meet objectives on time and within budget. Extensive international experience, including work in the USA, with a deep understanding of multicultural environments and a track record of successful collaboration with global teams, suppliers, and clients
Overview
10
10
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
2
2
Language
Skills
Strategic planning
Integrity and professional ethics
Problem solving
Data Analysis
Accuracy and attention to details
Risk Management
Excellent organizational skills
Work History
Quality Operation Manager
Sampierana - CNH
Bagno Di Romagna
2022.06 - Current
- Build from 0 Sampierana Plant Quality Assurance team
- Implementation procedures to accomplish CNH Quality Delivery standards of produced units
- Actively participated in the design of new production lines and equipment to enhance efficiency in quality control and compliance with CNH standards
- Creation of a Quality Process from incoming material inspection to delivery in new Sampierana Plant born in Cesena in Oct 2022
- Transferred knowledge through training sessions and courses organized involving Central Quality Teams to enhance team skills
- Quality KAI & KPI metrics creation and management for continuous improvement
- Developed the Incoming Material Inspection Process and managed the related Control Plan
- Metrology Room and Physical Analysis Laboratory creation
- Classified suppliers and guided their growth through second-party audits in compliance with ISO 9001 standards
- Review the management of supplier-induced costs and revised all processes to align them with CNH standards
- Led continuous improvement projects for reordering processes and risk management for finished product quality
- ISO 9001 audits Management
- Digitized data and Quality processes by integrating software to improve production efficiency and usability
- Harmonized internal CNH standards with Sampierana requirements
- Developed improvement plans and initiatives to reduce Non-Quality costs and increase customer satisfaction
- Managed and monitored the PPAP process during new product launch phases
- Daily Gemba walking in shopfloor to perform Product and process audits in workstation
- Quality Risk Assessment for preventive approach introduction
- Innovation through new technologies introduction (3D Print, Smart Glasses, Automatic Scan Systems, PowerBI, ecc)
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics
Mini Excavators Product Performance Specialist
CNH Industrial - Case Construction
TORINO
2020.01 - 2022.09
- Managed field issues and warranty data related to the Mini Excavators OEM Platform
- New Products launches quality responsibility
- Analyzed warranty data based on CORE and MERF systems
- Conducted analysis of Dealer Arrival Reports, Pre-Delivery Inspection Reports, and Technical HelpDesk Reports to promptly identify emerging field issues
- Managed part return programs for defective components, leading to in-depth analysis to determine root causes
- Owned and led the Current Product Management Meeting for assigned products, managing quality-related issues
- Participated in monthly meetings with various regions (North America, South America, Europe, Australia, etc.) to understand product quality concerns
- Researched and understood product dynamics, customer needs, and dealer feedback to propose technical product improvements both internally and in the field
- Defined and measured KAI & KPI metrics, developing three-year product improvement plans, including budget allocation and evolution strategies
- Managed recall campaigns, from drafting agreements with partners/suppliers to part ordering and financial approval of the campaign
- Actively collaborated with Engineering and Platform teams
- Regularly presented warranty data to Top Management in dedicated meetings
- Conducted periodic audits on field units, at dealerships, and storage yards
- Participated in two Talent Development programs, directly managing projects for the COO
- Performed Customer Product Audits on new product launches
- Owned and managed PRB Meetings to track quality issues during new product launch phases
Quality Engineer + Quality Manager
CNH Industrial - Case Construction
TORINO
2019.12 - 2020.09
- Managed product and process quality, optimizing assembly line processes and conducting Customer Quality Audits to ensure product quality before delivery
- Oversaw quality checklists on assembly plants
- Managed the QA Matrix and QA Network
- Actively collaborated with Manufacturing and Manufacturing Engineering teams to improve processes
- Worked closely with Engineering and R&D teams to enhance product quality
- Managed all plant quality-related activities, reporting directly to the plant director during daily production meetings
- Coordinated and managed resources (3 White Collars + 7 Blue Collars)
- Actively participated in the Current Product Management Meeting as the Plant Quality Representative for all San Mauro products
- WCM Quality Control Pillar Leader
- Managed the Aging process of stored units in the yard located at IVECO (Strada delle Cascinette)
- Oversaw production restart from a quality perspective after the sudden lockdown caused by the COVID-19 pandemic
- Engaged in various activities related to the shutdown of the San Mauro Plant
Quality Engineer
CNH Industrial - Case Construction
TORINO
2016.12 - 2019.12
Quality Engineer
CNH Industrial - New Holland Construction
2019.07 - 2019.09
Internship
CNH Industrial - Case Construction
2016.03 - 2016.10
Internship
Studio Tecnico Ing. Ferdinando Facelli
2015.01 - 2015.06
Certification
ISO 9001 Second Part Auditor
Education
Laurea Magistrale - Ingegneria Meccanica
Politecnico Di TORINO
Torino 2012.05 - 2015.11
Diploma secondario - MATURITA' SCIENTIFICA
Liceo Scientifico L. Da Vinci
Maglie, LE 2004.09 - 2008.06
Laurea di primo livello - Ingegneria Meccanica
Politecnico Di TORINO
Torino 2008.09 - 2013.03
Personal Information
- Date of Birth: 10/10/89
- Gender: M
- Nationality: Italian
Timeline
Quality Operation Manager
Sampierana - CNH
2022.06 - Current
Mini Excavators Product Performance Specialist
CNH Industrial - Case Construction
2020.01 - 2022.09
Quality Engineer + Quality Manager
CNH Industrial - Case Construction
2019.12 - 2020.09
Quality Engineer
CNH Industrial - New Holland Construction
2019.07 - 2019.09
Quality Engineer
CNH Industrial - Case Construction
2016.12 - 2019.12
Internship
CNH Industrial - Case Construction
2016.03 - 2016.10
Internship
Studio Tecnico Ing. Ferdinando Facelli
2015.01 - 2015.06
Laurea Magistrale - Ingegneria Meccanica
Politecnico Di TORINO
2012.05 - 2015.11
Laurea di primo livello - Ingegneria Meccanica
Politecnico Di TORINO
2008.09 - 2013.03
Diploma secondario - MATURITA' SCIENTIFICA
Liceo Scientifico L. Da Vinci
2004.09 - 2008.06
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