PAPE AMADOU GUEYE
Travel agent
Treviso,Italy
Summary
Influential tour guide offering more than ten years of experience in presenting to large groups of people. Polyglot in Italian, French, Portuguese, spanish , wolof, cape verde creol and English.
Use of Amadeus selling platform.
Willing to learn and increase experience.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work history
Travel booking agent
Morena travel agency
Sal Rei, Cape verde
10.2008 - Current
- Offered examplary service to new and existing client, helping to book their flights.
Car rental manager
Morena Travel Agency
Sal Rei, Cape verde
10.2008 - Current
- Verified and documented driver information to quickly complete booking transactions.
- share according to business targets.
- Achieved high levels of customer satisfaction to increase recommendations and repeat business.
- Prepared vehicles to high-quality standards for excellent customer satisfaction.
- Processed vehicle returns and recorded issues to enable relevant follow-up action.
- Maintained strong relationships with customers by quickly resolving concerns, issues and disputes.
Tourist guide
Morena travel agency
Sal Rei, Cape verde
10.2008 - Current
- Informed tourists regarding local currency and money changers
- Interpreted and translated languages for tourists to understand.
- Entertained tour guests with fun props, stories and activities.
- Assessed weather and traffic condition to avoid conflict with tour.
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Accompanied individuals as personal guide on special [Type] tours.
Education
one year - Applied foreign language
Gaston Berger University
Senegal 11.1997 - 10.1998
Baccalaureat - Literature and social sciences
Mixte Maurice Delafosse high school
Senegal 10.1996 - 09.1997
Preliminary english test - English
British Senegalese Institute
Senegal 01.2002 - 06.2002
Certificate of Pedagogical learning - Pedagogy
Profesional training institute of Cape verde
Cape verde 11.2009 - 12.2009
Skills
- Tourism development
- Public speaking
- Safety briefings
- Profesional driver
Languages
English
Upper intermediate
B2
French
Advanced
C1
Italian
Intermediate
B1
Spanish
Elementary
A2
Portuguese
Intermediate
B1
Timeline
Certificate of Pedagogical learning - Pedagogy
Profesional training institute of Cape verde
11.2009 - 12.2009
Travel booking agent
Morena travel agency
10.2008 - Current
Car rental manager
Morena Travel Agency
10.2008 - Current
Tourist guide
Morena travel agency
10.2008 - Current
Preliminary english test - English
British Senegalese Institute
01.2002 - 06.2002
one year - Applied foreign language
Gaston Berger University
11.1997 - 10.1998
Baccalaureat - Literature and social sciences
Mixte Maurice Delafosse high school
10.1996 - 09.1997
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