Giulia Tinelli
Summary
Dynamic and versatile professional with experience at L'Osteria Ristoclassique, excelling in customer experience management and memory retention.
Attentive Waitress with dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Restaurant Waitress
L'Osteria Ristoclassique
05.2022 - 11.2024
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Proved successful working within tight deadlines and a fast-paced environment.
Educational Assistant Teacher
Scuola Infanzia Statale Gasilda Poli
09.2020 - 02.2021
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Assisted with lesson planning, ensuring alignment with curriculum standards and objectives.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Education
High School Diploma -
Istituto Di Istruzione Superiore M. Sanmicheli
Verona, Italy07-2022
Skills
- Order taking
- Memory retention
- Food presentation
- Cleaning and sanitizing
- Money handling
- Customer experience management
- Alcoholic beverage service
- Food service delivery
- Wine service
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Restaurant Waitress
L'Osteria Ristoclassique
05.2022 - 11.2024
Educational Assistant Teacher
Scuola Infanzia Statale Gasilda Poli
09.2020 - 02.2021
High School Diploma -
Istituto Di Istruzione Superiore M. Sanmicheli
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