Hotel Director with good knowledge in the field of cruises in various markets and strong motivation to grow professionally in the role. I can count on good organizational and time management skills. It knows how to fit in without too much difficulty in new working contexts thanks to team spirit and excellent listening and communication skills. I have 15 years of experience in cruise ships and team management. It stands out for its ability to accurately identify the company’s operational needs and develop solutions to cut costs, improve profits and increase customer satisfaction. Organizational leadership, strong negotiating skills and strong motivation combined with a spirit of adaptation and solid management and operational skills at the service of the company to achieve the objectives set. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration. Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
English - B2
Italian - Mother tough
German - A1
French - A1