Summary
Overview
Work History
Education
Skills
Airsoft, classical and electrical guitar, modelling, calisthenics
Languages
Timeline
Generic

Pietro Grammatico

Summary

Versatile and results-driven professional with experience at MK Airsoft Store, adept in customer service and inventory management. Excelled in enhancing sales through expert product knowledge and superior customer engagement. Demonstrated adaptability and relationship building, significantly improving customer satisfaction without relying on numerical metrics. Offering strong interpersonal skills and positive attitude, ready to excel in retail environment and eager to learn. Brings ability to quickly grasp product knowledge and sales processes. Ready to use and develop communication and organizational skills in [Desired Position] role. Energetic and approachable, with knack for customer service and eye for detail. Understanding of inventory management and sales techniques, combined with solid organizational skills. Capable of creating positive shopping experience and maintaining efficient, well-stocked store.

Overview

3
3
years of professional experience

Work History

Shop Assistant

MK Airsoft Store Manager, Marko Kyle
09.2024 - Current
  • Increased sales opportunities with clear product recommendations.
  • Handled transactions to ensure smooth and accurate checkout process.
  • Improved customer satisfaction by providing friendly and knowledgeable service.
  • Processed inventory shipments for timely restocking of shelves.
  • Organized merchandise displays, creating an inviting shopping environment.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Helped managers with daily checklists and last-minute requirements.

Peer Tutor

Classmates
01.2022 - 05.2024
  • Facilitated a positive learning environment for students seeking extra help.
  • Helped fellow students prepare for quizzes and examinations.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Assisted other students with homework and provided supplementary instruction.
  • Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
  • Helped peers build self-confidence and motivation by providing positive reinforcement and feedback.

Education

No Degree - Applied Sciences

Istituto Europeo Milano
Milan, Italy
06-2026

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Store maintenance
  • Relationship building
  • Product promotions
  • Sales trends
  • Customer engagement
  • Adaptability and flexibility
  • Technical knowledge
  • Quality assurance

Airsoft, classical and electrical guitar, modelling, calisthenics

These are only some of the activities in my wide array of hobbies that I enjoy doing.

Airsoft is the sport I've been practicing since I left football five years ago, granting me the possibility to try out something out of the ordinary, but at the same time in line with my passion for the military world.

Calisthenics, on the other hand, has been my go to sport for working out: rather than going to the gym and spend money I can simply put on my sneakers and go to the dedicated zone in any park near where I live. It's great for the body, it builds muscle while still maintaining mobility and even helps with back problems.

Modelling has been taught to me by my father when I was little and we've been doing it together since; it helps me relax during highly stressed days and vents my creativity.

Last but not least I've been playing the classical guitar since I was little and I'm now starting with an electrical. Music is an integral part of my life and I love playing together with my friends our favourite songs.



Languages

English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Beginner (A1)

Timeline

Shop Assistant

MK Airsoft Store Manager, Marko Kyle
09.2024 - Current

Peer Tutor

Classmates
01.2022 - 05.2024

No Degree - Applied Sciences

Istituto Europeo Milano
Pietro Grammatico