Pietro Domenico Taricone
HO.RE.CA. Management
Summary
Accomplished F&B Manager with a proven track record at HU OPEN AIR Campsite Village Birkelt, enhancing operational efficiency and exceeding revenue targets through effective cost-control and innovative marketing strategies. Skilled in mixology and labor management, fostering a positive work environment that boosts employee retention and customer satisfaction. Demonstrates strong leadership and health and safety compliance. Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Barista Trainer
Porto Santo Bar&Restaurant
04.2024 - 09.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Opening duties alongside the preparation for the breakfast,lunch and early evening work shift.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees in groups and in one-on-one scenarios.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
Restaurant Manager
Cuculia Restaurant
04.2023 - 09.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Restaurant Manager
Hotel Il Principe Delle Nevi
11.2022 - 03.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
F&B Manager
HU OPEN AIR Campsite Village Birkelt
08.2020 - 10.2022
- Contributed to long-term business growth strategies through meticulous competitor analysis, market research initiatives, and regular reviews of operational effectiveness.
- Promoted brand awareness through community outreach efforts, partnerships with local businesses, and social media marketing strategies.
- Oversaw all aspects of event planning, including menu creation, staffing, setup, and teardown for successful execution.
- Fostered positive relationships with vendors, negotiating contracts for optimal pricing on products and services.
- Enhanced team performance through effective staff training and development programs.
- Streamlined operations by optimizing inventory management and reducing food waste.
- Developed strong communication channels between front-of-house and back-of-house teams for seamless service delivery.
- Ensured a safe working environment by enforcing strict adherence to health, safety, and sanitation regulations.
- Collaborated with chefs to develop innovative menus that catered to diverse clientele tastes and preferences.
- Championed sustainability efforts within the F&B department by sourcing eco-friendly products where possible.
- Increased revenue with targeted promotions, special events, and upselling techniques.
- Managed financial aspects of the F&B department, ensuring budget compliance and profitability.
- Exceeded revenue targets consistently by implementing cost-control measures without compromising quality or guest experience levels.
- Reduced labor costs while maintaining exceptional service standards by effectively managing employee schedules and shift assignments.
- Maximized employee retention by creating a supportive work environment focused on teamwork and professional growth opportunities.
- Implemented quality control measures to maintain high standards of food preparation and presentation.
- Resolved customer complaints involving food or beverage quality and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Bar Manager
Garage Bar&Restaurant
01.2019 - 07.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Head Bartender
Hard Rock Cafe THE ORIGINAL, Hyde Park Corner
08.2018 - 01.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Assistant F&B Manager
Zig Frid Von Underbelly, Paul Daly Revenues
02.2017 - 07.2018
- Increased customer satisfaction by implementing innovative food and beverage service techniques.
- Enhanced overall guest experience with attentive service and prompt resolution of issues.
- Maintained a safe working environment for all employees by prioritizing adherence to established safety protocols and procedures.
- Continuously improved restaurant ambience by updating décor elements and maintaining cleanliness standards.
- Contributed to increased revenue by promoting upselling strategies among team members.
- Maintained strict compliance with health and safety regulations through regular training sessions for staff members.
- Streamlined operations for improved efficiency by optimizing staff scheduling and task delegation.
- Boosted employee retention rates by creating opportunities for professional growth within the F&B department.
- Supported a positive work environment, fostering strong teamwork and employee morale.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Maximized table turnover rates through efficient seating arrangements and reservations management systems.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Front of House Supervisor
Zig Frid Von Underbelly, Paul Daly Revenues
04.2016 - 02.2017
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.
- Performed cash handling activities and secured nightly bank deposits.
- Monitored daily cash handling procedures to reduce discrepancies while maintaining accurate financial records for the establishment.
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
- Led pre-shift meetings for Front of House staff members, reviewing daily specials, upcoming events, or pertinent announcements as necessary.
- Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
- Managed reservations, table assignments, and seating plans to maximize restaurant capacity and minimize wait times for guests.
- Handled customer complaints professionally and effectively, turning potential negative situations into positive outcomes.
- Ensured seamless guest experiences by coordinating with Back of House staff to facilitate smooth communication between departments.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
Head Bartender
Zig Frid Von Underbelly, Paul Daly Revenues
07.2015 - 03.2016
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
Bartender
The Quality Chop House
04.2014 - 07.2015
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Roadtrip&theWorkshop, Paul Daly Revenues
07.2013 - 04.2014
- Performed opening and closing duties, setting up for incoming shift and taking inventory.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Barback
Roadtrip&theWorkshop, Paul Daly Revenues
02.2013 - 06.2013
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Bartender/Barista
HU Open Air Park Albatros
04.2012 - 09.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Disco Restaurant Otel Varietè
10.2011 - 04.2012
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Barback
HU Open Air Park Albatros
04.2011 - 09.2011
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Waiter/Junior Sommelier
Dei Frescobaldi Restaurant&Retail
05.2010 - 10.2010
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Communicated with kitchen staff to enable accurate food preparation.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Commis De Rang
Grand Hotel Minerva
03.2009 - 04.2010
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously while maintaining exceptional service standards.
- Contributed to increased table turnover rates by efficiently clearing tables, resetting them quickly for the next party.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and promptly attending to their needs.
- Maintained thorough understanding of restaurant policies, procedures, and safety protocols to provide exemplary service while adhering to guidelines.
- Engaged customers in friendly conversation while waiting for orders or assistance from other team members.
- Collaborated with the entire restaurant team, participating in pre-shift meetings to discuss daily specials and any specific guest requests or dietary restrictions.
Stage Waiter
Grand Hotel Minerva
08.2008 - 11.2008
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Education
I.S.I.S. Giorgio Vasari
Figline Valdarno, Italy 02.2008 - 02.2009
Skills
Leadership experience
Health and safety compliance
Cleanliness standards
MIxology
Basic Wine knowledge
Spirits&Liqueur High Knowledege
Basic Marketing management knowledge
Bar, Restaurant&Retails Management Knowdlege
Cost Control
Coffee expertise
Food and Beverage Operations
Labor Management
travelling, MOtor Sports, Rugby, Music, Wilderness.
Since the early years of my life as a toddler I've been playing rugby, after the first years of teen age time I had to stop, due a major accident occurred to me to my right knee, but the day I will stop to follow rugby as yet to come!
As an Italian and as I grown up around dirt bikes, street bikes and many cars i Developed since my tender age, the passion for anything that has a motor and indeed for the fuel smell, never the less I feel really attached to the wild side of ourself, thing that makes me feel comfortable when I immerge my self into natural habitats. the smell of grass, the clean air and the sound of the wilderness is astonishing and precious to me, almost or probably equally to my other passion, music.
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Advanced (C1)
French
Beginner (A1)
Timeline
Barista Trainer
Porto Santo Bar&Restaurant
04.2024 - 09.2024
Restaurant Manager
Cuculia Restaurant
04.2023 - 09.2023
Restaurant Manager
Hotel Il Principe Delle Nevi
11.2022 - 03.2023
F&B Manager
HU OPEN AIR Campsite Village Birkelt
08.2020 - 10.2022
Bar Manager
Garage Bar&Restaurant
01.2019 - 07.2020
Head Bartender
Hard Rock Cafe THE ORIGINAL, Hyde Park Corner
08.2018 - 01.2019
Assistant F&B Manager
Zig Frid Von Underbelly, Paul Daly Revenues
02.2017 - 07.2018
Front of House Supervisor
Zig Frid Von Underbelly, Paul Daly Revenues
04.2016 - 02.2017
Head Bartender
Zig Frid Von Underbelly, Paul Daly Revenues
07.2015 - 03.2016
Bartender
The Quality Chop House
04.2014 - 07.2015
Bartender
Roadtrip&theWorkshop, Paul Daly Revenues
07.2013 - 04.2014
Barback
Roadtrip&theWorkshop, Paul Daly Revenues
02.2013 - 06.2013
Bartender/Barista
HU Open Air Park Albatros
04.2012 - 09.2012
Bartender
Disco Restaurant Otel Varietè
10.2011 - 04.2012
Barback
HU Open Air Park Albatros
04.2011 - 09.2011
Waiter/Junior Sommelier
Dei Frescobaldi Restaurant&Retail
05.2010 - 10.2010
Commis De Rang
Grand Hotel Minerva
03.2009 - 04.2010
Stage Waiter
Grand Hotel Minerva
08.2008 - 11.2008
I.S.I.S. Giorgio Vasari
02.2008 - 02.2009
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