Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences. Constantly finding new ways to exceed customers' expectations with personalized service.
A reliable profile with a strong motivation to grow professionally in the Marketing sector, he knows how to deal with the assigned tasks with commitment and determination, always acting in compliance with the feedback and recommendations of colleagues and superiors with a view to continuous improvement of the service.
Excellent communication skills, enterprising and determined personality, can count on strong motivation and the desire to grow professionally, proactively contributing to the achievement of individual and team objectives.
Welcoming arriving visitors and customers, keeping records.
Resolution of problems or complaints from customers.
Receiving customer requests, answering questions and providing information both via telephone and email.
Management of communications with guests, customers and internal staff.
Support guests in identifying places and people of interest.
Distribution of informative and illustrative material such as brochures and catalogues.
Responsibility for all company administrative activities ensuring full compliance with the deadlines defined by the management.
Cataloguing, organization and archiving of documentation.
Management and sorting of telephone calls, e-mails and paper mail.
Commercial research and development activity aimed at promoting commercial relationships with potential Russian customers.
Publishing company. Database updating, switchboard, customer reception, incoming mail sorting.
Clothing and accessories shop.
Sale, arrangement of goods
Retail distribution company for large-scale distribution products.
Food purchasing manager.
Search for new customers and analysis of order management.