Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Precious Irhule

Madrid

Summary

Driven by a results-focused approach, I leveraged my multitasking and active listening skills at Yellow Stone to enhance customer satisfaction. As an English Teacher and Tutor, I innovated teaching methods, significantly improving students' engagement and comprehension. My tenure at Paullissen Bakery honed my precision in order processing, contributing to a noticeable increase in product sales.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Yellow Stone
04.2018 - 08.2018
  • Responded to customer requests for products, services, and company information.
  • Handle customer complaints, provide appropriate solutions and give alternatives to client to make things easy for them.
  • keep records of customer interactions, process customer accounts and file documents.
  • followed up with customer complaints and communication procedures, guidelines and polices.


English Teacher

Homeschooling
09.2018 - 02.2019
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Educated child on basic concept of shapes, colours, and numbers.
  • listened to and responded to the child's feelings with understanding and empathy.
  • made fun and sensory games.
  • provided instructions to the child based on level in English proficiency.

English Tutor

Allbout English
06.2021 - 03.2022
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
  • I made fun activities and games for learning to increase student engagement and motivation.
  • Monitored student progress and provided feedback and support.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Utilized technology (e.g. online learning platforms, virtual classrooms) to facilitate remote instruction

Bakery Worker

Paullissen Bakery
09.2022 - 09.2023
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Decorated and packaged baked pies,bread and cake.

Education

M.D. - Medicine

Kyiv Medical University
Kyiv Ukraine
02.2024

Skills

  • Live chat support
  • Multitasking
  • Active Listening
  • Order Processing
  • Incoming Call Management
  • Shipping coordination
  • Online Instruction
  • Strong vocabulary skills
  • Creating teaching materials
  • Creative Writing Techniques
  • Interactive Learning Tools
  • Building rapport

Hobbies

  • Cooking
  • Reading books
  • Painting


Timeline

Bakery Worker

Paullissen Bakery
09.2022 - 09.2023

English Tutor

Allbout English
06.2021 - 03.2022

English Teacher

Homeschooling
09.2018 - 02.2019

Customer Service Representative

Yellow Stone
04.2018 - 08.2018

M.D. - Medicine

Kyiv Medical University

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Precious Irhule