Summary
Overview
Work History
Education
Skills
Languages
Job Related Training
Timeline
Generic

Quinton Gaither

Murphy

Summary

With expertise in leadership, communication, and strategic planning, I drive quality improvement and ensure regulatory compliance. My experience in budgeting, financial management, and project management enables effective resource management and sustainable solutions. I foster collaboration, utilize healthcare analytics for informed decisions, and mitigate risks to ensure patient safety for the communities we serve.

Overview

9
9
years of professional experience

Work History

Healthcare Services Specialist

United States Air Force
04.2016 - Current

Delivering emergency medical care and routine health services to aircrew and other personnel. Performing physical examinations to ensure personnel meet the required health standards for flight duties. Educating personnel on health maintenance, disease prevention, and safety protocols. Applying MHS GENESIS system incorporating Cerner Millennium EHR. Keeping accurate medical records and documentation. Supporting the administration of flight medicine programs, including aeromedical evacuation and in-flight medical support. Ensuring medical equipment is properly maintained and operational. Engaging in ongoing training to stay updated on medical practices and advancements in aerospace medicine. Possessing a thorough understanding of medical terminology, anatomy, physiology, and various medical procedures. Demonstrating proficiency in emergency medical techniques, including Basic Life Support (BLS) and Emergency Medical Technician (EMT) certification. Providing nursing and primary patient care, including administering medications and performing medical treatments. Operating and maintaining medical equipment, and performing technical nursing duties. Exhibiting strong communication skills for educating patients, coordinating with medical staff, and documenting medical records. Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results. Trained new team members, sharing best practices and ensuring consistent service standards across the department.

Education

MBA - Healthcare

Western Governors University
Millcreek, Utah
12-2025

Bachelor of Science - Health Management

University of Phoenix
Phoenix, AZ
01.2024

Skills

    Workflow management

    Attention to detail

    Multitasking and organization

    Listening skills

    Customer service

    Computer skills

    Handling customer complaints

    Quality inspection

    Data entry

    Conflict resolution

    Quality control

    Performance goals

    Documentation and reporting

    Complaint resolution

    Client rapport

    Data processing

    Records management

    Process improvements

    Call center operations

    Process training

    Records maintenance

    Technical support

    Progress reporting

    Teamwork and collaboration

    Problem-solving

    Time management

    Clear communication

    Decision-making

    Safety protocols

    Task prioritization

Languages

English

Job Related Training

Leadership

Communication

Regulatory Compliance

Patient Safety

Quality Improvement

Strategic Planning

Project Management

Train the Trainer

Emotional Intelligence

Team Building

Timeline

Healthcare Services Specialist

United States Air Force
04.2016 - Current

MBA - Healthcare

Western Governors University

Bachelor of Science - Health Management

University of Phoenix
Quinton Gaither