Raffaella Falco

Strategic Leadership & Business Partnership

• Partner with C-suite executives to develop and execute HR strategies aligned with business objectives across Italian and Spanish markets
• Lead organizational transformation initiatives, implementing cutting-edge HRIS systems resulting in 15% reduction in administrative errors
• Establish hybrid working frameworks maintaining high employee engagement and productivity levels

Talent Development & Performance Management

• Design and deliver comprehensive leadership development programs for management teams across two countries
• Implement performance management systems and annual engagement surveys, achieving significant improvements in employee satisfaction scores
• Conduct advanced conflict resolution training, resulting in 25% decrease in employee disputes

Diversity, Equity & Inclusion

• Spearhead diversity and inclusion initiatives, creating measurable impact on workforce diversity and engagement metrics
• Develop inclusive recruitment strategies and cultural competency programs across multiple markets

Market Expansion & Compliance

• Established comprehensive HR function for Italian and Spanish operations, ensuring full compliance with local labor laws and regulations
• Developed country-specific HR policies and procedures, mitigating compliance risks and supporting business growth
• Served as subject matter expert on complex labor law matters across both jurisdictions

Training & Development

• Designed and executed targeted employee development programs, enhancing skills and workplace performance
• Delivered strategic training initiatives focusing on performance optimization and career development

Employee Experience & Engagement

• Implemented innovative employee welfare systems, significantly enhancing employee satisfaction and retention
• Led comprehensive performance management processes, including goal setting, feedback systems, and development planning
• Delivered diversity and inclusion training programs, achieving 25% reduction in discrimination complaints

Strategic HR Operations

• Collaborated with leadership teams to develop HR strategies supporting business objectives
• Modernized HR processes and systems to optimize organizational efficiency and effectiveness

Operational Excellence

• Streamlined recruitment and selection processes, reducing time-to-fill by 20% while maintaining quality standards
• Conducted comprehensive performance evaluations and delivered constructive feedback to drive team performance
• Generated strategic HR analytics and reports to support data-driven decision-making

Legal & Compliance Management

• Managed complex labor law inquiries and regulatory challenges with expertise and precision
• Oversaw sensitive employee relations matters, including terminations and grievances, while maintaining legal compliance

Foundation & Growth

• Implemented comprehensive employee onboarding processes, achieving 20% improvement in retention rates
• Led full-cycle recruitment operations, from sourcing to offer negotiation
• Represented organization in labor hearings and legal proceedings with professionalism and expertise
• Developed HR analytics capabilities, providing insights for strategic decision-making