Open To Work
Raffaella Verlicchi
Senior Import-Export specialist
Bologna
Summary
In my several years working in Import-Export Management, I have acquired experience in all kinds of international transports (sea freight, air freight and land freight) and its relevant documentation such as certificates of origin, EUR-1/ATR1, letters of credit negotiation, CAD and bank guaranties. I am accustomed to demanding and high paced work environments. I am a reliable team player and a detail-oriented problem solver. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
My work experiences have allowed me to perfect my computer skills including Word, Excel, Powerpoint and internet browsers. Excellent knowledge of AS400, JD Edwards and SAP.
Overview
23
23
years of professional experience
Work History
Senior Import and Export Specialist
Giambattista Valli s.a.s.
04.2025 - Current
- Coordinated international shipments, ensuring compliance with export regulations and documentation accuracy.
- Managed logistics for export operations, optimizing shipping routes and reducing costs.
- Collaborated with customs officials to facilitate timely clearance of goods.
- Analyzed market trends to identify potential export opportunities and improve product offerings.
- Developed and maintained relationships with freight forwarders and logistics partners for efficient operations.
- Ensured adherence to quality standards in packaging and labeling for export products.
- Trained junior staff on export processes and best practices, enhancing team performance and efficiency.
- Enhanced export efficiency by streamlining processes and implementing automation tools.
- Reduced shipment delays through meticulous documentation and proactive communication with carriers.
- Evaluated supplier performance regularly, driving improvements in quality control and delivery times.
- Ensured compliance with international trade regulations, mitigating risk of penalties and fines.
- Negotiated favorable shipping rates, resulting in significant cost savings for the company.
- Developed comprehensive training materials for new hires, improving employee onboarding process.
- Advised senior management on key developments affecting global trade policies or regulations that could impact the business''s bottom line.
- Coordinated cross-functional teams to expedite shipments and resolve any issues promptly.
- Managed all aspects of export operations, ensuring timely delivery and customer satisfaction.
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Streamlined customs clearance procedures, reducing time spent at ports and eliminating unnecessary fees.
Senior Import-Export Specialist
Eley s.r.l. - Icon Group
10.2022 - 04.2025
- Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Prepared shipping documentation, maintaining compliance with Customs and international regulations.
- Processed Customs declarations and maintained records of customs documents.
- Prepared and submitted reports on import and export activity to management.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Negotiated freight rates with carriers for international transportation of goods.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Coordinated with shipping and transport companies on behalf of clients.
- Obtained necessary import and export licenses and permits for shipments.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
Senior Import-Export Specialist
Kering Eyewear s.p.a. - Kering Group
04.2019 - 09.2022
- Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with Customs and international regulations.
- Prepared and submitted reports on import and export activity to management.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Obtained necessary import and export licenses and permits for shipments.
- Insured cargo against loss, damage or pilferage.
Customer Service Specialist
Emilio Pucci s.r.l. - LVMH Group
05.2014 - 03.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Prepared shipping documentation, maintaining compliance with Customs and international regulations.
Accounts Receivable Specialist
Furla s.p.a.
03.2008 - 04.2014
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Generated monthly accounts receivable reports to submit developments for management review.
Accounts Receivable Specialist
Draw di Bardi Mauro
02.2003 - 12.2007
Import Export Specialist
Imola su ruote s.r.l.
Import Export Specialist
Haworth Inc.
Front Office Receptionist
Imola Food s.r.l.
Education
High School Diploma -
- Completed Coursework: 2016 - Preferential Origin at the Italian Chamber of Commerce in Bologna,
- 2018 - Fiscal and Customs Aspects in International Commerce at the Italian Chamber of Commerce in Bologna
- 2020 - DGR IATA Diploma at Cargo School in Rome
- 2022 - Advanced Excel at Insegno in Bologna
Skills
- Goods Classification
- Import and Export Operations
- Efficient Routing
- Lost Shipment Tracing
- Month-End Closings
- Customs Clearance Management
- Shipping Documents Preparation
- Cargo and Freight
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Timeline
Senior Import and Export Specialist - Giambattista Valli s.a.s.
04.2025 - Current
Senior Import-Export Specialist - Eley s.r.l. - Icon Group
10.2022 - 04.2025
Senior Import-Export Specialist - Kering Eyewear s.p.a. - Kering Group
04.2019 - 09.2022
Customer Service Specialist - Emilio Pucci s.r.l. - LVMH Group
05.2014 - 03.2019
Accounts Receivable Specialist - Furla s.p.a.
03.2008 - 04.2014
Accounts Receivable Specialist - Draw di Bardi Mauro
02.2003 - 12.2007
Liceo Linguistico Internazionale Cesare Boldrini - High School Diploma,
Import Export Specialist - Imola su ruote s.r.l.
Import Export Specialist - Haworth Inc.
Front Office Receptionist - Imola Food s.r.l.