rennie prakash
Tonbridge
Summary
Hospitality coordinator delivering guest service for weddings in multicultural environments, supported by clear communication and professional event support. Manage last-minute changes through rapid prioritisation, issue resolution, and schedule coordination to protect service standards. Coordinate teams, suppliers, and multiple departments, while maintaining accurate records and administrative control.
Overview
3
3
Languages
30
30
years of professional experience
Work History
Destination Wedding Day Coordinator
01.2020 - 01.2026
- Wedding & Event Coordination: Wedding-day schedules, event logistics, ceremony and reception preparations, timeline management, and attention to detail.
- Client & Guest Relations: Professional communication, attentive client support, guest assistance, and a welcoming, service-oriented approach.
- Supplier & Venue Liaison: Communication with wedding vendors, venue teams, caterers, florists, photographers, and other event professionals.
- Multilingual Communication: English and Italian communication skills, with the ability to support international couples and work in multicultural environments.
- Problem-Solving & Adaptability: Staying calm under pressure, responding to last-minute changes, prioritising tasks, and finding practical solutions.
- Organisation & Professionalism: Time management, teamwork, reliability, initiative, discretion, and a proactive approach to delivering high-quality events.
- English & Italian
Agriturismo and Winery in Umbria
01.2023 - 01.2025
- Handled guest services reception, supported reservations, and delivered personalised customer care.
- Led winery tours, hosted wine tastings, and assisted wine sales.
- Served breakfast, supported restaurant operations, and promoted local product offers.
- Completed housekeeping room inspections, maintained quality control, and managed laundry and linen.
- Supervised staff, allocated daily tasks, and supported day-to-day operations.
- Controlled stock levels, managed supplies, and tracked resources for service continuity.
- Provided concierge assistance, planned itineraries, recommended local experiences, and logged guest feedback.
- Communicated with guests, coordinated with teams, and delivered service in multicultural settings.
- Spoke English and Italian to support guest communication.
Nursery Assistant
Narni, Umbria
01.2012 - 06.2018
Traditional Umbrian Farmhouse Restoration Project
, Umbria
01.2008 - 01.2018
- Managed farmhouse restoration and renovation across Umbria, Italy’s rural properties.
- Maintained land, cultivated crops, and tended vegetable gardens daily.
- Applied sustainable practices and supported self-sufficient living principles throughout operations.
United Nations World Food Programme
Rome
01.2002 - 01.2006
- Information and Communications Technology (ICT).
- Provided first-line IT support to headquarters.
- Managed IT service desk requests, troubleshooting hardware, software, and network issues.
- Installed, configured, and maintained desktops, laptops, printers, and standard software.
- Imaged and deployed new IT equipment, migrated user data, and tested system performance.
- Managed IT inventories and equipment records using Microsoft Excel.
- Supported network setup, data backup, document scanning, and CD duplication.
- Monitored support requests and followed up to ensure user satisfaction.
- Coordinated technical support activities and assigned service tickets to technicians.
- Served as the primary technical support focal point for the Electronic Records Management Programme (ERMP).
- Developed troubleshooting procedures, assisted with user training, and managed database access permissions.
- Provided administrative and clerical support to ICT operations.
- Human Resources, Staff Relations.
- Supported staff relations and staff management matters.
- Assisted with the administration of the Human Resources Secretariat.
- Prepared and processed United Nations Laissez-Passer (UNLP) documentation for short-term staff, and consultants.
- Maintained records of invalidated travel documents and certificates.
- Prepared staff documentation, including employment certificates, identity documents, tax codes, and residence certificates.
- Organised meetings of the Appointment and Promotion Committee (APC), and prepared supporting documents and PowerPoint presentations.
- Provided administrative support and carried out ad hoc duties as assigned by the Chief of Human Resources.
Accounts and Control Assistant
Fidelity Investments Limited
Tonbridge
01.1999 - 01.2002
- Processed offshore and onshore special deal investment settlements accurately against procedures.
- Resolved client queries by researching, investigating, and replying with accuracy.
- Reconciled client statements, identified discrepancies, and maintained accurate account records.
- Used in-house systems, including AS400 Xtrac and ISA workstation, plus One World.
- Maintained accurate data records, processed information, and protected data integrity.
- Handled analysis and reporting using Microsoft Excel spreadsheets effectively.
- Applied strong analytical thinking to support accurate, efficient, compliant processing.
Secretary & Administrative Assistant
Jay Lal & Co.
Lautoka
01.1997 - 01.1999
- Reconciled bank statements and supported accurate preparation of financial accounts.
- Prepared documents and processed data using Microsoft Word, Excel, and other relevant software.
- Operated the reception switchboard and handled client communications daily.
- Delivered customer service to multinational corporations and local businesses.
- Faxed correspondence, filed banking documents, and maintained filing accuracy.
- Monitored office supplies and updated stock records regularly.
- Prepared and processed statutory documents for government agencies in Fiji.
- Coordinated administrative tasks with solicitors and external organisations.
- Supported chartered accountants with administrative and document processing.
Office Assistant (Internship)
Fiji Sugar Corporation Ltd
Lautoka
01.1996 - 01.1997
- Processed word documents using approved formats and templates daily.
- Operated switchboard systems to connect callers to correct colleagues.
- Completed general office duties to keep reception and filing running smoothly.
Education
IT Training – World Food Programme (WFP) -
Rome, Italy01.2004
Occupational Health and Safety Introduction Course -
Lautoka, Fiji Islands01.1998
Stenography Course – Natabua College -
Fiji Islands01.1997
Fiji School Leaving Certificate – Drasa High School -
Fiji Islands01.1995
Skills
- Windows operating system
- Microsoft Office suite
- Data analysis and reporting
- Financial data management
- AS400 and XTRAC systems
- ISA workstation proficiency
- One World application
- Network configuration
- Data backup solutions
- Document scanning techniques
- CD duplication processes
- Database access management
- Service desk ticketing systems
Languages
English
Italian
Hindi
Custom Section
United Kingdom
Personal Information
Age: 48
References
True
Interests
- keeping fit
- traveling
- outdoor
Timeline
Agriturismo and Winery in Umbria
01.2023 - 01.2025
Destination Wedding Day Coordinator
01.2020 - 01.2026
Nursery Assistant
01.2012 - 06.2018
Traditional Umbrian Farmhouse Restoration Project
01.2008 - 01.2018
United Nations World Food Programme
01.2002 - 01.2006
Accounts and Control Assistant
Fidelity Investments Limited
01.1999 - 01.2002
Secretary & Administrative Assistant
Jay Lal & Co.
01.1997 - 01.1999
Office Assistant (Internship)
Fiji Sugar Corporation Ltd
01.1996 - 01.1997