Reynaldo Veras
FPO
Summary
Motivated and tech-savvy Program Coordinator with a strong background in student support, administrative operations, and military education programs. UMGC graduate, Marine Corps veteran, and active duty spouse with firsthand insight into the needs of military-affiliated students. Proven ability to manage events, handle TA documentation, support faculty, and troubleshoot classroom technology. Currently temporarily supporting Embry-Riddle's Sigonella campus in a role that directly parallels UMGC’s Program Coordinator responsibilities.
Overview
13
13
years of professional experience
Work History
Temporary Assistant Campus Director
Embry-Riddle Aeronautical University
04.2025 - Current
- Maintained compliance with all regulatory requirements, ensuring the institution''s continued accreditation status.
- Provide academic and administrative support to military-affiliated students
- Assist with Tuition Assistance (TA) and other military documentation
- Coordinate classroom readiness and technology support
- Collaborate with base education center staff and faculty
- Organize campus events such as Start-Ups, Open Houses, and Graduation Ceremonies
- Maintain student records and follow-up through CRM systems
- Support marketing and outreach initiatives on base
Server
Cheesecake Factory Inc
04.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Infantry Machine Gunner
Marine Corps
04.2012 - 04.2016
- Delivered mission-critical logistical and administrative support in high-tempo environments
- Coordinated training schedules, operational briefs, and movement plans for units of 10–40+ personnel
- Served as a mentor and team leader, fostering accountability and development among junior Marines
- Developed strong communication skills and the ability to navigate diverse teams and cultural settings—skills essential to supporting military students and working within international education centers
- Ensured meticulous documentation of personnel and equipment, reinforcing my attention to detail and operational accuracy
- Honorable Discharge
Education
Bachelor of Science - Computer Science
University of Maryland Global Campus
01-2024
Skills
- Administrative Support: Document management, CRM systems, student record-keeping, event coordination
- Military Education Systems: Tuition Assistance (TA), military documentation processing, base access procedures
- Event Planning & Coordination: Organizing educational events, Open Houses, Start-Ups, Graduation Ceremonies
- Communication: Written and verbal communication, customer service, liaison between military staff and academic institutions
- Technology Proficiency: Classroom technology troubleshooting, IT support, MS Office Suite, learning management systems
- Team Leadership & Collaboration: Leading and mentoring personnel, working within multidisciplinary teams, problem-solving in high-pressure environments
- Logistics & Scheduling: Coordinating resources, scheduling, managing personnel, and tracking project progress
- Adaptability: Working in fast-paced, dynamic environments, supporting diverse populations with varying needs
- Military Knowledge & Insight: Firsthand experience navigating military life, understanding the needs and challenges of military-affiliated students
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Temporary Assistant Campus Director
Embry-Riddle Aeronautical University
04.2025 - Current
Server
Cheesecake Factory Inc
04.2022 - 01.2023
Infantry Machine Gunner
Marine Corps
04.2012 - 04.2016
Bachelor of Science - Computer Science
University of Maryland Global Campus
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