Riccardo Apuzzo
Positano,SA
Summary
Adept at fostering positive resident relations and delivering exceptional customer service, my tenure at Le Sirenuse Hotel honed my skills in professional appearance and complaint handling. By prioritizing courteous and prompt assistance, I enhanced the living experience for guests, underscoring my commitment to excellence in hospitality.
Overview
1
1
year of professional experience
Work History
Doorman
Le Sirenuse Hotel
03.2024 - Current
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
Education
High School Diploma -
Publio Virgilio Marone
Meta, Italy07-2023
Skills
- Professional Appearance
- Complaint Handling
- Tenant relations
Languages
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Doorman
Le Sirenuse Hotel
03.2024 - Current
High School Diploma -
Publio Virgilio Marone
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