riccardo capone
lecce
Overview
4
4
Languages
1
1
Certification
2
2
years of professional experience
Work History
Assistant Manager
19 Summer Club
06.2026 - 09.2026
- Monitored staff performance and developed improvement plans.
- Acted as the primary point of contact for staff and guests, resolving operational issues, till discrepancies and customer complaints in real-time
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Helped manage budget, tracking expenditure to keep expenses within budget.
- Processed and organised stock delivered to store, verifying correct order counts and products received before delivery sign-off.
Food and Beverage Supervisor
19 Summer Club
06.2025 - 09.2025
- Coordinated service staff during busy shifts.
- Handled customer requests and resolved complaints.
- processed cash and card payments and maintained accurate transaction records.
Waiter
19 Summer Club
lecce
07.2024 - 09.2024
- Provided attentive customer service in a busy hospitality environment.
- Worked closely with colleagues to manage orders and customer request.
Education
high school -
Liceo scientifico G. Banzi
Lecce 2022 - Current
IE Summer school
Madrid 2025 - 2025
Skills
- Financial oversight
- Inventory management
- Customer service
- Staff supervision
- Team leadership
- Problem-solving
- Attention to detail
- Time management
Languages
Italian
First Language
English
Upper Intermediate
B2
French
Elementary
A2
Spanish
Elementary
A2
Certification
- B2 Cambridge Certification /2023
- Preparing for Cambridge C1 advanced.
Hobbies
Football, swimming and padel.
Extracurricular activities
- voluteering
Timeline
Assistant Manager
19 Summer Club
06.2026 - 09.2026
Food and Beverage Supervisor
19 Summer Club
06.2025 - 09.2025
Waiter
19 Summer Club
07.2024 - 09.2024
IE Summer school
2025 - 2025
high school -
Liceo scientifico G. Banzi
2022 - Current