Summary
Overview
Work History
Education
Skills
Certification
Music Production
Languages
Timeline
Generic
Riccardo Cossu

Riccardo Cossu

Lausanne

Summary

"The key to technological progress is always passion."

Overview

15
15
years of professional experience
1
1
Certification

Work History

Salesforce Solution Architect

Merkle DACH, A Dentsu Company
05.2022 - Current

Project: BioNTech SE
Products: Salesforce CIAM - Adobe Experience Manager – MuleSoft
Management of the technical parts - clients involved Management and support to the development team (Sprint planning | Agile)
Multi-cloud Design Salesforce architecture and integration capabilities
-
Project: Pictet Asset Management / Pictet Bank
Architectural solutions design and support Release Management activities
using Amazon Web Services / GitLab / Salesforce Platform
-
Project: International Air Transport Association @ Manila, Philippines
Support and Training / Salesforce Best Practices and On-site Teamwork in the Philippines.
-
Presales activities - technical analysis/effort estimation and RFP preparation

Salesforce Project Manager

(ex Fondazione Torino Wireless) - FPI
03.2020 - 05.2022

Products: Sales Cloud | Service Cloud | Marketing Cloud | Pardot | SF NPSP | Tableau Pre-sales activities, Customer needs analysis / Time and project cost management, focused on the Salesforce PA & Non-Profit world.
IT architectural solution design. Implementation risk analysis activity.

Salesforce Team Leader

Enigen IT - Gruppo Lutech S.p.a
03.2019 - 03.2020

Project: Compass Banca S.p.A. - Mediobanca Group, Subaru, Che Banca! – Mediobanca Group
Products: Sales Cloud | Service Cloud | Field Service | Financial Services Technical-Functional Analysis /
Production of Technical Documentation / Delivery Team Management /- Salesforce Instructor |

Training activities - the topics described in the ADX201 andDEV401 modules

Salesforce Consultant | Release Manager

Enigen IT - Gruppo Lutech S.p.a
11.2018 - 03.2019

Project: Enel X
Products: Sales Cloud | MuleSoft | Field Service | Community Cloud
RESTful Integration development activities, Release Management operations management, through the use of BitBucket / SourceTree /
Github / Ant - Continuous Integration /Management PMD Apex Rules Tool /

Salesforce Developer

Enigen IT - Gruppo Lutech S.p.a
11.2017 - 11.2018

Project: Enel Distribuzione | Open Fiber
Products: Sales Cloud | Experience Cloud | Visualforce
framework | API | TibCo Development activities with Visualforce Technology, Porting Change-Set, and Front-end and back-end development of services for the
portal in the Salesforce Community, using the languages: Apex, Visualforce, JavaScript, and jQuery. Bug - Fix. Porting management in an
Operation / Production environment

Intern Salesforce Junior Developer

Farosoft S.r.l.
12.2016 - 10.2017

Development activities for the creation of a custom application for HR management (analysis of problems, design, and creation of
tables, layouts, buttons, and callbacks). Graphics interface management for the dynamic visualization of the Skill Inventory, which will

have to be linked to the Management System. ISO 9001: 2008 company quality.

Project: Trussardi @ Milan
Graphic fix activities - User management Sandbox creation - Profile management - Data with DataLoader - development of

Visualforce pages with related back-end development in Apex and Javascript - Resolving post-release errors in Apex and CSS
language – Creating procedural documents - Manual alignments Sandbox. - Salesforce Marketing Cloud.

Project: Sky Italia @ Milan

Custom Application using Lightning components on the Salesforce Community, Activities of
Testing both front-end and back-end.

IT Technical Support Specialist

Oligamma S.r.l
06.2009 - 09.2014

HW / SW repair of electronic devices, installation and configuration of video systemssurveillance. Study and diagnosis of electronic
devices through professional toolssuch as oscilloscope, function generator, multimeter and voltage / current power supplyvariable.

Sale of retail products.

Education

Bachelor of Science - Management Engineering

University of Rome
Turin
04.2022

High School Diploma -

ITIS "Ciusa"
Nuoro
06.2014

Skills

  • Agile Methodologies
  • Cloud Computing Expertise
  • Software Development Lifecycle
  • Enterprise Architecture Design
  • IT Strategy Development
  • Technical Project Management
  • Stakeholder Communication
  • Cloud Services
  • Technical Analysis
  • Design Specifications
  • Relationship Building
  • Attention to Detail

Certification

  • Salesforce Sales Cloud Consultant
  • Salesforce Marketing Cloud Email Specialist
  • Salesforce CPQ Specialist
  • Salesforce Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator
  • Salesforce Sharing and Visibility Architect
  • Salesforce Data Architecture and Management Designer
  • Salesforce Application Architect
  • Salesforce Integration Architect

Music Production

Digital music production activities / Mixing & Mastering

Languages

Italian
English

Timeline

Salesforce Solution Architect

Merkle DACH, A Dentsu Company
05.2022 - Current

Salesforce Project Manager

(ex Fondazione Torino Wireless) - FPI
03.2020 - 05.2022

Salesforce Team Leader

Enigen IT - Gruppo Lutech S.p.a
03.2019 - 03.2020

Salesforce Consultant | Release Manager

Enigen IT - Gruppo Lutech S.p.a
11.2018 - 03.2019

Salesforce Developer

Enigen IT - Gruppo Lutech S.p.a
11.2017 - 11.2018

Intern Salesforce Junior Developer

Farosoft S.r.l.
12.2016 - 10.2017

IT Technical Support Specialist

Oligamma S.r.l
06.2009 - 09.2014

Bachelor of Science - Management Engineering

University of Rome

High School Diploma -

ITIS "Ciusa"
Riccardo Cossu