Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Riccardo Ferrara

Riccardo Ferrara

Caselle

Summary

Highly professional and assertive individual with a 9-year career in Account Management. Demonstrates a positive attitude and expertise in delivering client-focused solutions, utilizing critical thinking, problem-solving, and communication skills. Recognized by colleagues for target-oriented approach and unwavering commitment to customer care. Strong ambition and relentless drive to learn and improve, poised to make a significant impact in any professional setting.

Overview

10
10
years of professional experience

Work History

Account Executive

Dassault Systemes
06.2023 - Current
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Implemented effective sales strategies for consistent growth in market share.
  • Developed comprehensive sales forecasts, utilizing data-driven insights to inform business decisions.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability.

Account Manager

Pagero
06.2021 - 06.2023
  • Responsible for the Italian market, ensuring smooth enrolment to the Pagero platform and achieving sales targets. Building relationships with CFO, CIOs and business partners.
  • Build and execute account plans, incorporating fundamental enterprise software sales strategies to deliver accurate sales forecasts.
  • Leverage Pagero partner relationships to further develop the Parner ecosystem sales.
  • Make written and verbal sales presentations addressing the business needs of the customer to propose technology-based solutions.

Account Manager

Cadlog Group Srl
02.2019 - 06.2021
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
  • Boosted sales numbers with proactive account servicing and diligent relationship-building
  • Continuous training on the Siemens Portfolio.
  • Being able to work remotely(home) and organize my work and collaborate closely with Marketing and Pre-Sales Team.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Account Manager

Parametric Design Srl
06.2015 - 02.2019

Account Manager:

  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Developed and deepened customer relationships to drive revenue growth.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Inside Sales:

  • Communicated sales promotions to customers to grow average customer account size.
  • Completed daily cold calls and achieved average customer conversion rate.
  • Utilized digital and telephone approaches to generate sales leads.

Internship Student

University of Liverpool
07.2014 - 09.2014
  • Architectural 3D Design
  • Digitalization of content

Education

Post Diploma Master in Marketing And Sales - Sales And Marketing Education

IFOA
Milan
05.2015

High School Diploma -

Istituto Tecnico “Fermi-Galilei”
Turin
06.2014

Skills

  • Active listening
  • Value Proposition Development
  • Planning and Coordination
  • Interpersonal Communication
  • Customer care
  • Creative problem solving
  • Teamwork
  • Relationship building

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

Account Executive

Dassault Systemes
06.2023 - Current

Account Manager

Pagero
06.2021 - 06.2023

Account Manager

Cadlog Group Srl
02.2019 - 06.2021

Account Manager

Parametric Design Srl
06.2015 - 02.2019

Internship Student

University of Liverpool
07.2014 - 09.2014

Post Diploma Master in Marketing And Sales - Sales And Marketing Education

IFOA

High School Diploma -

Istituto Tecnico “Fermi-Galilei”
Riccardo Ferrara