Riccardo Serrafino
Caltanissetta,CL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barman/Bartender
SCHITICCHIO DI ANGILELLA CARLA
08.2023 - 06.2024
- Built relationships with vendors to manage orders and negotiate costs.
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Taught employees bar sales techniques, resulting in higher profits.
- Assisted in training new staff members on bar operations, procedures, and customer service standards.
- Contributed to a positive workplace culture by fostering camaraderie among coworkers and offering support when needed.
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
- Collaborated with kitchen team to develop innovative food pairings for specialty cocktails or wine selections.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
Barman/Bartender
ALMI RETRÒ BOTTEGA DEL COCKTAIL
09.2019 - 04.2022
- Built relationships with vendors to manage orders and negotiate costs.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
Barman/Bartender
LIDO SAN LORENZO
06.2019 - 09.2019
- Built relationships with vendors to manage orders and negotiate costs.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
- Streamlined drink preparation processes for faster service during peak hours.
- Increased revenue through skillful upselling techniques and detailed knowledge of wine pairings.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
Barman/Bartender
GOLA - CAFFETTERIA DESSERT GELATERIA
02.2018 - 04.2019
- Built relationships with vendors to manage orders and negotiate costs.
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
- Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
- Developed loyal clientele with excellent interpersonal skills, attentive listening, and personalized service.
- Streamlined drink preparation processes for faster service during peak hours.
Barman/Bartender
GAFUEL S.A.S. DI GANDOLFO F. EC.
08.2016 - 02.2018
- Built relationships with vendors to manage orders and negotiate costs.
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
- Taught employees bar sales techniques, resulting in higher profits.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Managed cash register transactions accurately, ensuring balanced tills at the end of each shift.
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
- Streamlined drink preparation processes for faster service during peak hours.
- Enhanced guest experiences by creating visually appealing, well-balanced cocktails using fresh ingredients.
Entertainer
WARNER STARS
06.2015 - 09.2015
- Built relationships with vendors to manage orders and negotiate costs.
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Increased event attendance rates by promoting shows through various marketing channels, including social media and local print advertisements.
Education
High School Diploma -
I.I.S.S. Istituto D'Arte "A. Manzoni - F. Juvara“
Viale Della Rinascita, 2, San Cataldo07.2015
Skills
- Cleanliness and hygiene
- Order Taking
- Bar setup and breakdown
- Alcohol Knowledge
- Menu development
- Mixology expertise
- Beverage Preparation
- Customer Service
- Liquor, beer, and wine knowledge
- Engaging personality
- Organizational ability
- Cash Register Operation
- Handling Difficult Customers
- Hospitality service expertise
- Professional Appearance
- Complex Problem-Solving
Certification
20/08/2016 – 23/08/2016 – Catania , Italia
LAVAZZA PRACTICAL RECIPES COURSE
LAVAZZA S.P.A.
20/08/2016 – 23/08/2016 – Catania, Italia
LAVAZZA BASIC ESPRESSO COURSE
LAVAZZA S.P.A.
20/01/2020 – 20/01/2020 – Ragusa , Italia
MIXOLOGY'S LIVING ROOM
FLAVIO ANGIOLILLO, MARCO RUSSO, FRANCESCO BONAZZI
28/05/2019 – 28/05/2019 – Milano, Italia
LA MISCELAZIONE DELLE BEVANDE SODATE
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
28/05/2019 – 28/05/2019 – Milano , Italia
AMARI ON TRUCK
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
28/05/2019 – 28/05/2019 – Milano, Italia
AMERICAN WHISKEY
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Barman/Bartender
SCHITICCHIO DI ANGILELLA CARLA
08.2023 - 06.2024
Barman/Bartender
ALMI RETRÒ BOTTEGA DEL COCKTAIL
09.2019 - 04.2022
Barman/Bartender
LIDO SAN LORENZO
06.2019 - 09.2019
Barman/Bartender
GOLA - CAFFETTERIA DESSERT GELATERIA
02.2018 - 04.2019
Barman/Bartender
GAFUEL S.A.S. DI GANDOLFO F. EC.
08.2016 - 02.2018
Entertainer
WARNER STARS
06.2015 - 09.2015
High School Diploma -
I.I.S.S. Istituto D'Arte "A. Manzoni - F. Juvara“
20/08/2016 – 23/08/2016 – Catania , Italia
LAVAZZA PRACTICAL RECIPES COURSE
LAVAZZA S.P.A.
20/08/2016 – 23/08/2016 – Catania, Italia
LAVAZZA BASIC ESPRESSO COURSE
LAVAZZA S.P.A.
20/01/2020 – 20/01/2020 – Ragusa , Italia
MIXOLOGY'S LIVING ROOM
FLAVIO ANGIOLILLO, MARCO RUSSO, FRANCESCO BONAZZI
28/05/2019 – 28/05/2019 – Milano, Italia
LA MISCELAZIONE DELLE BEVANDE SODATE
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
28/05/2019 – 28/05/2019 – Milano , Italia
AMARI ON TRUCK
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
28/05/2019 – 28/05/2019 – Milano, Italia
AMERICAN WHISKEY
CAMPARI ACADEMY SPIRITS & WINE MANAGEMENT
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