Riccardo Tindiglia
barista, bartender
London
Summary
Friendly and hardworking team player who spent the last 5 years working in london as barista and bartender.
I have a real passion for coffee with deep familiarity of espresso machine, blender and coffee maker operations.
Strong knowledge of spirits and classic cocktails.
Solid experience meeting customer demands with diligent and well-organized mentality Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
My strenght is my positive attitude, always smiling and willing to meet team goals.
I'm looking for a full time position.
I have a qualification as Gym Instructor, Lifeguard and BLSD certificate.
Currently studying as Personal trainer, level 3 and 4.
Overview
13
13
years of professional experience
Work History
Head Barista
Rota agency
09.2022 - 01.2023
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Served customers quickly and efficiently and created strategies to prevent delays.
Barista
Amber restaurant
03.2022 - 08.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Head Bartender
Live Force Agency
04.2021 - 08.2022
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Bartender
Coople jobs agency
03.2019 - 06.2022
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Rack and Tenter
06.2016 - 02.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Renard resources agency
10.2018 - 05.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kitchen Assistant
Mildred's Restaurant
04.2018 - 09.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Kitchen Assistant
Dehesa restaurant
10.2017 - 03.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Lifeguard
CPA security Agency
05.2017 - 09.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
Waiter
Rossopomodoro
05.2016 - 09.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Level 2 Certificate in Fitness Instruction
Trainfitness
London09.2019
No Degree - BLSD Qualification
Impianto Sportivo Sciorba
Genoa06.2016
No Degree - Lifeguard Qualification
Impianto Sportivo Sciorba
Genoa 06.2016
No Degree - Driving License B
Autoscuola Zena
Genoa10.2015
Skills
Barware knowledge
classic cocktails knowledge
making coffee, basic Latte art, Coffee machine set up
Food and wine pairing knowledge
Excellent organizational skills
Maintains clean bar area
Cash handling skills Conducted inventory
Attention to detail
Positive Attitude
Friendly customer service
Takes initiativeTeamwork-oriented
Teamleader
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Head Barista
Rota agency
09.2022 - 01.2023
Barista
Amber restaurant
03.2022 - 08.2022
Head Bartender
Live Force Agency
04.2021 - 08.2022
Bartender
Coople jobs agency
03.2019 - 06.2022
Bartender
Renard resources agency
10.2018 - 05.2019
Kitchen Assistant
Mildred's Restaurant
04.2018 - 09.2018
Kitchen Assistant
Dehesa restaurant
10.2017 - 03.2018
Lifeguard
CPA security Agency
05.2017 - 09.2017
Bartender
Rack and Tenter
06.2016 - 02.2022
Waiter
Rossopomodoro
05.2016 - 09.2016
No Degree - Level 2 Certificate in Fitness Instruction
Trainfitness
No Degree - BLSD Qualification
Impianto Sportivo Sciorba
No Degree - Lifeguard Qualification
Impianto Sportivo Sciorba
No Degree - Driving License B
Autoscuola Zena
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