Hi, I’m
Rima Tawfik
San Mauro Torinese
Summary
Hardworking and highly motivated Student offering part-time work experience and extensive knowledge of core subject matter.
Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Skilled in event management and promotional activities.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients.
Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
3
years of professional experience
Work History
Dar Al-Hikma Cultural Center
Receptionist
06.2022 - 01.2025
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Restaurant Al Andalus
Restaurant Server
07.2023 - 11.2024
Job overview
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
International University of MonacoMonaco, Monte Carlo
BBA from Marketing & Communication
01-2026
University Overview
- Member of Charity Club, 2023 to 2025
- Study Abroad: Bachelor of Arts in Leisure and Tourism Management- EU Business School, Barcelona
Skills
- Organization skills
- Time management
- Customer and client relations
- Strategic planning
- Multitasking and prioritization
- Positive and professional
- Attention to detail
- Problem-solving
- Event management and promotion
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Event management
Hostess for events
Marketing and Communication
Art and Tourism Management
Music and Entretainment Business
Timeline
Restaurant Server
Restaurant Al Andalus
07.2023 - 11.2024
Receptionist
Dar Al-Hikma Cultural Center
06.2022 - 01.2025
International University of Monaco
BBA from Marketing & Communication
Similar Profiles
ADAMU ISSAKA, MDADAMU ISSAKA, MD
Quran Teacher at Islamic Cultural Center Al ManarQuran Teacher at Islamic Cultural Center Al Manar
Abdullah Hamdy Abdel Monsef KhalilAbdullah Hamdy Abdel Monsef Khalil
Coastal Engineer at Dar Al-Handasah (DAR)Coastal Engineer at Dar Al-Handasah (DAR)
Aya Ibrahim AminAya Ibrahim Amin
Pharmacist at Al-Hikma PharmacyPharmacist at Al-Hikma Pharmacy