Roberta Cagnetta

Generate documentation and information required for customer shipments. Coordinate shipping requests for expedited delivery and document accurately to achieve correct billing.

Track orders and notify customers of status or potential delays.

Keep logs and records of warehouse stock, executed orders, POD, Delivery notes, etc.

Coordinate and monitor supply chain operations. Resolve shipping discrepancies by coordinating customer and courier communications. Communicate with suppliers, customer service, etc. to achieve profitable deals and mutual satisfaction.

Recruit and coordinate logistics staff according to availabilities and requirements. Train new staff on job duties, company policies, and safety procedures for rapid onboarding.

Prepare accurate reports for upper management.


Utilize company IT to optimize procedures and improve inventory accuracy by developing and implementing enhanced control systems.
Monitored logistics performance and identified improvement opportunities.

Ensure premises, assets, and communication ways are used effectively.

Review and negotiate contracts with carriers to optimize shipping costs.

Resolved customer problems and complaints.

Maintained order and cleanliness of reception area for professional and inviting atmosphere.

Restocked supplies and placed purchase orders to maintain adequate stock levels.