Profilo professionale
Panoramica
Esperienza lavorativa
Istruzione
Competenze
Languages
Certificazioni
Cronologia
Generic
Roberta Spanò

Roberta Spanò

Milan

Profilo professionale

Hostess with experience in high-end hospitality environments, including 5-star hotels, international beach clubs, and luxury restaurants. Passionate about customer experience and client relations, with a calm, empathetic, and solution-oriented approach. Strong ability to learn and grow professionally within the hospitality industry

Panoramica

3
3
anni di esperienza
1
1
certificazione

Esperienza lavorativa

Hostess

Sachi | Sunset Hospitality Group
Milan
05.2024 - 10.2025
  • Welcome and assist guests in a fine dining environment
  • Support front-of-house operations
  • Guest reception and reservation management via SevenRooms
  • Event organization and complaint management
  • Fiscal cash closing and reporting (Excel, Word)

Task Force

Aura Beach Club & D'Lirio | Sunset Hospitality Group
Montenegro
08.2025 - 09.2025
  • Assisted with opening and operations of seasonal luxury beach clubs
  • Supported staff training and guest service
  • Support for private events and dynamic environments

Commis de Sala & Event Staff (extra)

Four Seasons Hotel
Milan
02.2023 - 04.2024
  • Supported dining service in a 5-star luxury hotel
  • Assisted senior staff and maintained service standards


Brand Ambassador

Ploom
Milan
02.2024 - 04.2024
  • Promoted brand at events and engaged with customers
  • Product promotion and survey collection
  • Direct customer engagement and sponsorship

Event Staff (extra)

Park Hyatt
Milano
01.2024 - 04.2024
  • Service for corporate events
  • Wardrobe management and operational support

Cashier

Pino in Duomo
Milano
10.2022 - 12.2022
  • Payment management and cash closing
  • Service support in the dining room and guest reception

Istruzione

High School Diploma -

Liceo delle Scienze Umane - Marco Tullio Cicerone
Formia (LT)
01-2021

Competenze

  • Guest Service & Relations
  • Venue Operations & Closures (cash handling, Excel and world reports)
  • Teamwork & Adaptability
  • Event organization and voucher creation
  • Interdepartmental communication (finance)

Languages

Italian: Native
English: Fluent
Spanish: Intermediate

Certificazioni

CAPAC – Tourism & Hospitality Training - 07/2025
CAPAC Milan

Cronologia

Task Force

Aura Beach Club & D'Lirio | Sunset Hospitality Group
08.2025 - 09.2025

Hostess

Sachi | Sunset Hospitality Group
05.2024 - 10.2025

Brand Ambassador

Ploom
02.2024 - 04.2024

Event Staff (extra)

Park Hyatt
01.2024 - 04.2024

Commis de Sala & Event Staff (extra)

Four Seasons Hotel
02.2023 - 04.2024

Cashier

Pino in Duomo
10.2022 - 12.2022

High School Diploma -

Liceo delle Scienze Umane - Marco Tullio Cicerone
Roberta Spanò