Rociel Franco
Sesto San Giovanni
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
12
12
years of professional experience
Work History
Sales Associate / Visual Merchandiser in Store
Tommy Hilfiger Company Store
11.2016 - 09.2022
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Waitress
Anche Bar
01.2015 - 09.2016
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Receptionist
Hotel Rovello
09.2011 - 09.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist
Hotel Dei Cavalieri
04.2010 - 08.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated with team members to complete projects on-time while maintaining attention to detail.
Education
High School Diploma -
Galdus
Milan, Italy06-2011
Skills
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Tagalog
Advanced (C1)
Timeline
Sales Associate / Visual Merchandiser in Store
Tommy Hilfiger Company Store
11.2016 - 09.2022
Waitress
Anche Bar
01.2015 - 09.2016
Receptionist
Hotel Rovello
09.2011 - 09.2012
Receptionist
Hotel Dei Cavalieri
04.2010 - 08.2010
High School Diploma -
Galdus
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