ROGELYN DE VERA
Chocomelt
2
Languages
3
years of professional experience
I am dependable, hardworking, and determined to succeed in a career path. To learn the professional environment and provide my knowledge in innovative hospitality competencies while upholding integrity and work ethics, thereby keeping up the reputation of the organization. I aspire to embrace challenges as opportunities for growth, learning, and innovation. I am committed to seeking out new experiences, undertaking professional development initiatives, and embracing mentorship to broaden my skill set, expand my horizons, and push the boundaries of traditional hospitality standard.
Work History
Restaurant Hostess
2 Months- Welcome and assist guests with a warm, professional, and positive attitude.
- Manage guest arrivals, seating arrangements, and restaurant flow.
- Communicate effectively with guests and team members to ensure smooth service.
- Respond to guest requests and concerns professionally and efficiently.
- Coordinate with servers, management, and other departments during busy operations.
- Maintain a welcoming and organized environment.
- Provide attentive service to guests from diverse cultural backgrounds.
- Remain calm, professional, and organized during high-volume service periods
Hotel Front Desk Clerk / Restaurant Hostess
1 Year- Welcomed and assisted hotel and restaurant guests in a professional manner.
- Provided information and assistance to guests according to their needs.
- Supported front office operations and guest service activities.
- Managed restaurant guest arrivals and seating arrangements.
- Communicated with different departments to support efficient guest service.
- Handled guest requests with patience, courtesy, and professionalism.
- Worked effectively in a busy international hospitality environment.
Restaurant Hostess / Food Runner
- Greeted guests and assisted with seating arrangements.
- Provided friendly and professional customer service.
- Supported restaurant operations during busy service periods.
- Delivered food and items accurately and efficiently.
- Communicated closely with servers and kitchen staff.
- Maintained cleanliness, organization, and service standards.
- Worked effectively with colleagues in a fast-paced environment.
Education
Bachelor holder of Science - Tourism Management with Specialization in International Tourism
High School - Science, Technology, Mathematics and Engineering
Skills
Customer service
Strong multitasking
Complex Problem-solving
Handling complaints
Communication skills
Team collaboration
Customer service expertise
Personal Information
- Date of Birth: September 24,2002
- Gender: Female
- Height: 5'6
- Nationality: Filipino
- Marital Status: Single
LANGUAGE
English
TAGALOG
WORKSHOP ATTENDED
- MARCH 11, 2023-18th EdukCircle International Convention on Tourism and Hospitality
- APRIL 15, 2023- International Tourism and Hospitality Students REFERENCES Convention (University of Baguio - Gym, Baguio City)
- APRIL 20, 2023- SIHT Research Webinar: Achieving Corroboration in Research University of Baguio, Baguio City
- MARCH 25, 2023- University of Baguio Research & Development Center: Webinar on Research Analytical Phase
Timeline
Restaurant Hostess
Chocomelt
08.2026 - CurrentRead More
Hotel Front Desk Clerk / Restaurant Hostess
KALAHARI RESORT AND CONVENTION-POCONO MANOR- UNITED STATES OF AMERICA
03.2025 - 03.2026Read More
Restaurant Hostess / Food Runner
BANGKOK CONVENTION CENTRE AT CENTRALWORLD - BANGKOK THAILAND
01.2024 - 01.2024Read More
UNIVERSITY OF THE CORDILLERA
High School from Science, Technology, Mathematics and Engineering
Read More
UNIVERSITY OF BAGUIO
Bachelor holder of Science from Tourism Management with Specialization in International Tourism
Read More