Summary
Overview
Work History
Education
Skills
Certification
Reading
Languages
Timeline
Generic
Rosa Congiu

Rosa Congiu

Oliena

Summary

Driven and successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.

Proficient in maintaining stringent financial controls and timelines.

Hardworking and focused in each and every task in order to obtain the best possible outcome in every situation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Course Leader

EF Educational First
06.2023 - 07.2023
  • Collaborated with administrators to determine course objectives.
  • Working with module leaders to make sure that teaching is consistent and of high quality.
  • Engaging with feedback from students and course reps.
  • Planning and implementing an induction programme for students.

Secretary assistant

Teleperformance Greece for Apple
09.2020 - 12.2020
  • Care Service - Customer assistance - Handling telephone calls
  • Competence and seriousness in assisting the clients
  • Ability to manage clients calmly and patiently
  • Ability to handle critic situations and problem solving
  • Counter management and customer assistance
  • Sorting of telephone calls and management of correspondence
  • Competence and seriousness in cash management and of accounting
  • Ability to manage clients calmly and patiently in meeting their needs.

Sales Assistant

Cala Gonone Rental - Year 2019
  • Counter management and customer assistance.
  • Sorting of telephone calls and management of correspondence.
  • Competence and seriousness in cash management and of accounting.
  • Ability to manage clients calmly and patiently in meeting their needs.

Au Pair

Cultural Care Au Pair, EF
09.2017 - 03.2019
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Kept children's areas neat and clean.
  • Assisted with housework such as laundry and cooking.
  • Implemented daily routine to maintain structure and stability
  • Developed creative activities to encourage physical, social and emotional growth.
  • Developed bilingual abilities in English through immersive conversation and activities.

Education

Liceo classico Giorgio Asproni
2014

Skills

  • Conflict resolution
  • Excellent communication skills
  • Problem solving
  • Service and assistance
  • Solid work ethic
  • Organizing and Categorizing Data
  • Business Needs Analysis
  • Resource Coordination and Allocation
  • Computers and Technology

Certification

IELTS C1 in English

Reading

Reading is a constant in my life. It helped me to learn new languages and to keep in touch with the world around me. 

Languages

English
Advanced (C1)

Timeline

Course Leader

EF Educational First
06.2023 - 07.2023

Secretary assistant

Teleperformance Greece for Apple
09.2020 - 12.2020

Au Pair

Cultural Care Au Pair, EF
09.2017 - 03.2019

Sales Assistant

Cala Gonone Rental - Year 2019

Liceo classico Giorgio Asproni

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Rosa Congiu