Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ROSA GAROFALO

Bologna,BO

Summary


Sales executive professional with proven track record in driving revenue growth and building client relationships. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in strategic planning, negotiation, and customer relationship management. Known for reliability and delivering consistent performance in high-pressure environments.Passionate about team mentorship and strategic partnerships, I drive continuous improvement and market expansion.

Overview

18
18
years of professional experience

Work History

Senior Sales Executive

CERVED SPA
04.2017 - 10.2023


  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
  • Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Championed a customer-centric approach within the sales team, fostering an environment where client satisfaction was always prioritized.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Managed full sales lifecycle for the team.
  • Facilitated regular team meetings focused on goal-setting, progress updates, and strategy refinement for continuous improvement efforts.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.

Executive Manager

Michael Page International
11.2005 - 04.2017
  • Managed budget planning and financial forecasting, ensuring optimal resource allocation for maximum return on investment.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Expanded market presence through strategic partnerships and alliances, increasing brand visibility and generating new revenue streams.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
  • Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Recruited top talent to maximize profitability.
  • Provided coaching on interviewing techniques to hiring managers, enhancing their ability to assess candidate suitability accurately during interviews.
  • Reduced time-to-fill for open positions by proactively cultivating a robust talent pipeline through various sourcing techniques.
  • Responded to trends, developments, threats and opportunities to increase conversion rates.
  • Managed diverse recruitment channels, ensuring a steady pipeline of qualified candidates for various roles.
  • Reduced time-to-hire for priority roles through proactive sourcing and candidate engagement techniques.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

STRATEGIC COACHING
Arezzo, Italy
12-2024

High School Diploma -

MASTER IN WELLBEING STRATEGY
Milan, Italy
06-2024

High School Diploma -

MASTER CREATIVE WRITTEN
TORINO
05-2023

Master of Science - Business Economics

MASTER IN ECONOMICS
Bari, Italy
09-2001

Bachelor of Science - Political Science And Government

UNIVERSITY OF SALERNO
SALERNO
04-2001

Skills

  • Sales development
  • Client relationship management
  • Negotiation expertise
  • Relationship selling

Languages

ita
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Senior Sales Executive

CERVED SPA
04.2017 - 10.2023

Executive Manager

Michael Page International
11.2005 - 04.2017

High School Diploma -

STRATEGIC COACHING

High School Diploma -

MASTER IN WELLBEING STRATEGY

High School Diploma -

MASTER CREATIVE WRITTEN

Master of Science - Business Economics

MASTER IN ECONOMICS

Bachelor of Science - Political Science And Government

UNIVERSITY OF SALERNO

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ROSA GAROFALO