Profilo professionale
Panoramica
Esperienza lavorativa
Istruzione
Competenze
Cronologia
Generic
Rosanna Gennaro

Rosanna Gennaro

Profilo professionale

Ever since I was a child, I have dreamed of becoming cabin crew member,watching airplanes soar overhead with my father and imagining myself onboard. With a strong background in childcare and hospitality, I am passionate about delivering exceptional service, fostering meaningful connections, and ensuring smooth operations. My mission is to contribute meaningfully to any team I am part of, always striving for excellence by exploring the best ways to enchance the customer experience, all while maintaining a people-first mindset.

Panoramica

3
3
years of professional experience

Esperienza lavorativa

Au pair

Anthony Lemaitre
Douvaine , France
2026.03
  • -Provided daily care and supervision for children in a safe and nurturing environment.
  • -Organized educational and recreational activities tailored to children’s needs.
  • -Assisted with daily routines, meals and school-related responsibilities.
  • -Developed strong relationships with both children and host family members.
  • -Adapted successfully to a new cultural environment while improving French language skills.
  • -Demonstrated responsibility, patience and effective communication skills.

Barista

Starbucks
Dun Laogharie,Ireland
2025.01 - 2025.06

-Provided excellent cusromer service-Engage with customers in a friendly and welcomig manner,take orders accurately,answer questions about menu items, and ensure a positive customer experience.

-Prepared and serving beverages-Craft high-quality Starbucks beverages,including espresso drinks,teas, and blended beverages, while following comany recipes and mantaining consistency in taste and presentation.

-Applied operational excellence-Followed Starbucks' operational standards by efficiently managing workflows,adhering to company policies, and collaborating with team members maintain speed,quality, and consistency during peak hours.

Au pair

Ashley Duncan
Bray,Ireland
2024.09 - 2024.12

-Provided care for infant twins-Ensuring a safe and nurturing environment.

-Built strong relationships-With children and family.

-Adapted to new culture practises and traditions-While contributing to family life.

-Ensure safety by implementing childproofing-Measures and conducting daily safety inspections,reducing potential hazards by 50% over a 3-months period.

Barista

Spiga Italian Delicatessen
Amersham,UK
2023.05 - 2023.09

-Delivered friendly and efficient service,managing customer orders and payments.

-Maintained high standards of cleanliness and presentation in the cafè.

-Worked collaboratively with the team to ensure seamless service.

Waitress

Roberto's
High Wycombe,UK
2022.04 - 2022.07

-Welcomed and served guest with professionalism and warmth.

-Organized table settings and coordinated with team members to ensure efficient service.

-Consistently received positive feedback from customers.

Au pair

Jasper Littman
High Wycombe,UK
2022.01 - 2023.12

-Participated in the care and development of children,ensuring their well-being.

-Organized and managed daily activites while building a strong relationship with the host family.

Istruzione

Valdisavoia School of Tourism
Catania, Italy
6 2019

Competenze

SKILLS

-Professional guest service

-Team coordination and support

-Positive customer interaction

-Childcare and development

-Activity organization and management

-Strong communication skills in Italian (native) English (proficient) French (intermediate)

-Cultural awareness and sensitivity

Cronologia

Au pair

Anthony Lemaitre
2026.03

Barista

Starbucks
2025.01 - 2025.06

Au pair

Ashley Duncan
2024.09 - 2024.12

Barista

Spiga Italian Delicatessen
2023.05 - 2023.09

Waitress

Roberto's
2022.04 - 2022.07

Au pair

Jasper Littman
2022.01 - 2023.12

Valdisavoia School of Tourism
Rosanna Gennaro