

Ever since I was a child, I have dreamed of becoming cabin crew member,watching airplanes soar overhead with my father and imagining myself onboard. With a strong background in childcare and hospitality, I am passionate about delivering exceptional service, fostering meaningful connections, and ensuring smooth operations. My mission is to contribute meaningfully to any team I am part of, always striving for excellence by exploring the best ways to enchance the customer experience, all while maintaining a people-first mindset.
-Provided excellent cusromer service-Engage with customers in a friendly and welcomig manner,take orders accurately,answer questions about menu items, and ensure a positive customer experience.
-Prepared and serving beverages-Craft high-quality Starbucks beverages,including espresso drinks,teas, and blended beverages, while following comany recipes and mantaining consistency in taste and presentation.
-Applied operational excellence-Followed Starbucks' operational standards by efficiently managing workflows,adhering to company policies, and collaborating with team members maintain speed,quality, and consistency during peak hours.
-Provided care for infant twins-Ensuring a safe and nurturing environment.
-Built strong relationships-With children and family.
-Adapted to new culture practises and traditions-While contributing to family life.
-Ensure safety by implementing childproofing-Measures and conducting daily safety inspections,reducing potential hazards by 50% over a 3-months period.
-Delivered friendly and efficient service,managing customer orders and payments.
-Maintained high standards of cleanliness and presentation in the cafè.
-Worked collaboratively with the team to ensure seamless service.
-Welcomed and served guest with professionalism and warmth.
-Organized table settings and coordinated with team members to ensure efficient service.
-Consistently received positive feedback from customers.
-Participated in the care and development of children,ensuring their well-being.
-Organized and managed daily activites while building a strong relationship with the host family.
SKILLS
-Professional guest service
-Team coordination and support
-Positive customer interaction
-Childcare and development
-Activity organization and management
-Strong communication skills in Italian (native) English (proficient) French (intermediate)
-Cultural awareness and sensitivity