Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rossella Monzo

Capaccio-Paestum

Summary

Newly licensed Makeup Artist with four years of experience. Fast-learner,ambitious and dependable.

Skilled in beauty transformations and skincare routines, with experience in retail settings.


Overview

5
5
years of professional experience

Work History

Sales Associate

Beautyfresh ETHÒS
11.2023 - 02.2024
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Offered make-up services on customers.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Sales Associate

BIANCAMORE
05.2023 - 10.2023
  • Managed the opening and closing of the Store.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.


Sales Associate B

Disney Cruise Line
02.2023 - 03.2023
  • Offered Disney themed transformations through make-up, hairstyles and nails.
  • Kept the Boutique clean and in order for customers.
  • Collaborated with team members to improve overall Boutique performance, sharing best practices, and offering support as needed.
  • Handled cashless transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.

E-Commerce Assistant

SORRENTINO SHOP
03.2022 - 05.2022
  • Focused on continuous quality and customer service improvement in e-commerce operations.
  • Displayed and organized product on inventory shelves in e-commerce storeroom.
  • Consistently upgraded product availability on e-commerce software.
  • Photographed merchandise and prepared written descriptions of items for sale on company website.
  • Integrated photographs of merchandise into corporate e-commerce software.

Freelance Make-Up Artist

Private Customers
01.2021 - 12.2021
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Answered phone calls and emails to schedule client appointments.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Applied makeup in accordance with clothing style.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.

Beauty Advisor

LVMH SEPHORA
02.2020 - 12.2020
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recommended specific hair and beauty products to meet individual customer needs.

Make-Up Artist

Patrizia Anno x HM
02.2019 - 02.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Make-Up Artist

GATTINONI RUNWAY
12.2018 - 12.2018
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Retouched makeup to ensure the best photo results.
  • Removing and re-applying makeup according to the outfit style.

Education

INSIDE LVMH CERTIFICATE - Creation & Branding, Retail & Customer Experience

LVMH
11.2023

Make-Up

ASSOFRAM
Naples, Italy
11.2019

High School Diploma -

Santa Maria
Portici
07.2017

Skills

  • Flexible & Adaptable
  • Maintaining Clean Work Areas
  • Welcoming Customers
  • Strong Communication and Interpersonal Skills
  • Teamwork and Collaboration
  • Goal-Driven

Languages

English
Advanced (C1)
Spanish
Elementary (A2)

Timeline

Sales Associate

Beautyfresh ETHÒS
11.2023 - 02.2024

Sales Associate

BIANCAMORE
05.2023 - 10.2023

Sales Associate B

Disney Cruise Line
02.2023 - 03.2023

E-Commerce Assistant

SORRENTINO SHOP
03.2022 - 05.2022

Freelance Make-Up Artist

Private Customers
01.2021 - 12.2021

Beauty Advisor

LVMH SEPHORA
02.2020 - 12.2020

Make-Up Artist

Patrizia Anno x HM
02.2019 - 02.2019

Make-Up Artist

GATTINONI RUNWAY
12.2018 - 12.2018

INSIDE LVMH CERTIFICATE - Creation & Branding, Retail & Customer Experience

LVMH

Make-Up

ASSOFRAM

High School Diploma -

Santa Maria

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Rossella Monzo