Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Timeline
Generic
Rufino Jr Tabarelli de Fatis

Rufino Jr Tabarelli de Fatis

Rome Via Proba Petronia 31

Summary

Even for my young age I am a scrupulous worker, with many years of experience in similar roles, I am able to guarantee high standards of service and full customer satisfaction. Precise and reliable, I have held roles where I was able to demonstrate my sense of responsibility and ability to manage complex situations. My passion for the languages studied led me to spend a year in Ireland, working and being able to stay in contact with other people from various nations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender in Charge of Table Service

Tiramisu da Costa
09.2022 - 05.2023
  • Washing cups, glasses and cutlery using the professional dishwasher.
  • Collection of customer payments both in cash and by payment cards.
  • Table service of orders requested by customers using kindness and courtesy.
  • Collecting customer orders also using the order palmtop.
  • Presentation of the menu and the proposals of the day to the restaurant's customers.
  • Organization and setting up of the counter and bar room before the start of the service.
  • Arrangement, cleaning and sanitization of the room and counter at the end of the service.
  • Arrangement, cleaning and sanitization of the room and counter at the end of the service.
  • Welcoming customers into the restaurant and accompanying them to their reserved table.
  • Preparation of drinks and coffee products in accordance with customer requests.
  • Cleaning and tidying up of the room when the room closes.
  • Management of payments and cash operations.
  • Support to dining room staff in table service.
  • Support to customers in identifying the right combinations between drinks and dishes.
  • Cleaning, cutting and preparation of the ingredients necessary for the composition of the drinks.
  • Set up and replenishment of the preparation area and displays of ready products.
  • Preparation and service of cold and hot, alcoholic and non-alcoholic drinks at the counter.
  • Cleaning and sanitizing of equipment and work surfaces.
  • Cleaning and tidying of tables and service counter.
  • Loading, unloading and rotation of goods in the warehouse.
  • Sale of packaged snacks and pastry and ice cream products.

Receptionist

Enjoy Rome Apartament
09.2021 - 07.2022
  • Checking visitors, updating registers and issuing temporary passes.
  • Maintaining order in the reception areas.
  • Front and back office activities and support in the preparation of estimates and invoices.
  • Support for document archiving activities in paper and digital format.
  • Management and sorting of incoming and outgoing mail, both paper and electronic.
  • Management of appointment agenda including cancellations and rescheduling.
  • Preparation of files, scans and photocopies for visiting internal and external staff.
  • Welcoming customers and directing them to the relevant offices.
  • Preparation, compilation and archiving of documents and invoices.
  • Management and reorganization of databases and document archives.
  • Management of requests for information and complaints.
  • Planning events and business trips by managing reservations and travel.
  • Directing customers to the competent offices based on reported needs.
  • Coordination with colleagues to cover work shifts to guarantee complete management of the reception.
  • Collaboration with the facility staff to facilitate the correct passage of information.
  • Management of the switchboard and general e-mail, directing communications to the relevant personnel.
  • Taking care of the order and cleanliness of the reception areas and waiting rooms, creating a welcoming environment.
  • Control, registration and forwarding of invoices and payments, with attention to the correctness of the registrations transactions.
  • Monitoring the progress and updating of websites and social profiles, promoting the company image.
  • Friendly welcoming customers, answering general questions and gathering information about the nature of the visit.
  • Friendly welcoming customers, answering general questions and gathering information about the nature of the visit.
  • Management of supplies and office materials, making the necessary purchases in case of insufficient stocks.
  • Support for organizing agendas by managing reservations, appointments and cancellations.

Intern

Kozmolaze
06.2023 - Attuale
  • Support to colleagues in carrying out ordinary and extraordinary activities.
  • Participation in team building activities and social events organized by the company.
  • Learning company logic and active participation in ongoing projects.
  • Understanding the contents of the activities to be carried out and applying the correct procedures.
  • Demonstration of consistency and determination in completing assigned tasks.
  • Active participation in meetings and meetings making an active contribution to brainstorming.
  • Orderly management of materials and documents useful for work activities.
  • Identification of areas for improvement and possible corrective actions.
  • Collaboration in the dissemination of company initiatives through social media and word of mouth.

Education

High School Diploma -

Istituto Sacro Cuore
Rome, Italy
06.2021

Skills

  • Application of the techniques learned to optimize times and results
  • Determination
  • Checking tickets and guest lists and accompanying guests to their assigned seats
  • Participation in courses and training events offered by the company
  • Attention to detail
  • Orderly management of materials and documents useful for work activities
  • Organization skills
  • Support for transport, loading and unloading activities of various types of materials
  • Support to colleagues in carrying out ordinary and extraordinary activities
  • Sanitization and cleaning techniques and tools
  • Friendly welcome of guests, customers and visitors, providing initial information
  • Predisposition for continuous training
  • Teamwork attitude
  • Multitasking ability
  • Attitude to work towards objectives
  • Control of the flow of people, control of reservations and management of groups of various sizes
  • Checking tickets and the identity of guests and customers before allowing access

Personal Information

  • Born on the 27/07/2003
  • Balayan-Batangas (PHL)
  • Italian Citizen

Languages

English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
Italiano
Bilingual or Proficient (C2)

Certification

  • B2 First, WELC
  • B2 Spanish, Cervantes
  • B1 French, Dele

Timeline

Intern

Kozmolaze
06.2023 - Attuale

Bartender in Charge of Table Service

Tiramisu da Costa
09.2022 - 05.2023

Receptionist

Enjoy Rome Apartament
09.2021 - 07.2022

High School Diploma -

Istituto Sacro Cuore

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Rufino Jr Tabarelli de Fatis