Ruggero Rho
Milano
Profilo professionale
Experienced IT professional with strong expertise in client management, patch and software deployment, and modern endpoint administration using SCCM and Microsoft Intune. Skilled in managing large enterprise environments with up to 20,000 endpoints across multiple countries.
Panoramica
11
11
years of professional experience
Esperienza lavorativa
System/Network Specialist
Engineering D.HUB S.p.A.
04.2022 - 11.2025
- SCCM & Intune Specialist managing enterprise clients with infrastructures ranging from 4,000 to over 20,000 workstations across multiple countries (clients including IOL, Italfinance, Mediobanca, Engineering, Amplifon).
- Responsible for patch and application deployment across client systems using SCCM, Intune, WSUS, and Ivanti.
- Focused on client-side administration; server-side operations managed in collaboration with dedicated teams.
- Supporting complex software distribution and troubleshooting in hybrid environments.
- MD-102 Endpoint Administrator certification – requested, awaiting course schedule.
IT Specialist
IBM Client Innovation Center
06.2019 - 04.2022
- Level 2 HelpDesk for Mediobanca Innovation Services.
- SCCM Specialist handling deployment, patch management, remote control, and package creation.
- Troubleshooting using VMware Horizon Client and system recompose operations.
IT Specialist
IED Istituto Europeo di Design
11.2016 - 06.2019
- Level 1–2 Help Desk support for administrative offices and design laboratories.
- Client and server management (Windows and macOS).
- VMware management: software installation, VM setup, and snapshot creation.
IT Specialist
Alascom Services srl (subcontractor for BT Italia)
01.2015 - 11.2016
- Local IT support for Municipality of Milan offices.
- Software and hardware troubleshooting on Windows and Linux environments.
- Telephone, printer, and network maintenance (fiber and cabling).
Istruzione
High School Diploma - Business and IT
I.T.C. Schiaparelli-Gramsci
Milan01.2013
Competenze
- Microsoft Intune, SCCM, WSUS, Ivanti
- Windows 7/10/11, macOS
- VMware Workstation / Horizon
- Active Directory, Domain Controller
- Microsoft Office, TeamViewer
- Basic D-Link switch configuration
LANGUAGES
Italian — Native
English — Good command (spoken and written)
OTHER INFORMATION
- FIR (Italian Rugby Federation) referee since 2010.
- Strong interpersonal and teamwork abilities developed through sports and work experience.
Cronologia
System/Network Specialist
Engineering D.HUB S.p.A.
04.2022 - 11.2025
IT Specialist
IBM Client Innovation Center
06.2019 - 04.2022
IT Specialist
IED Istituto Europeo di Design
11.2016 - 06.2019
IT Specialist
Alascom Services srl (subcontractor for BT Italia)
01.2015 - 11.2016
High School Diploma - Business and IT
I.T.C. Schiaparelli-Gramsci