Quality Director
Draka Prestolite Automotive | Prysmian Group
06.2017 - Current
- Responsible for all areas of the Quality function providing support within operations in 10 facilities located in US, Mexico, Brazil, Tunisia, Germany, Czech Republic, Philippines, and China.
- Reduced customer complaints by streamlining communication channels between the quality control department and production teams.
- Established a culture of continuous improvement through regular training sessions for employees on quality management principles.
- Conducted thorough root cause analyses to identify areas for improvement, leading to increased efficiency and reduced defects.
- Collaborated with cross-functional teams to develop and implement effective corrective actions that addressed identified issues in the manufacturing process.
- Provided guidance to junior staff members, fostering a collaborative environment focused on achieving better product quality outcomes.
- Oversaw internal audit processes, identifying gaps in current practices and recommending solutions for improvement.
- Championed change initiatives that streamlined operations while maintaining strict adherence to quality requirements.
- Analyzed data trends in order to proactively address potential issues before they escalated into major problems.
- Directed efforts towards achieving IATF 16949 certification for the organization, resulting in improved credibility within the industry.
- Introduced a system for tracking and monitoring quality metrics, allowing for rapid identification and resolution of issues in the production process.
- Coordinated with research and development teams to ensure that new product designs met established quality requirements before entering mass production stages.
- Served as the primary liaison between HQ top management and production locations, fostering open communication channels to address concerns related to product quality or process efficiency in a timely manner.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Collaborated with certification & customer audits and action owners to apply root cause analysis guidance and establish effective corrective action plans.
