Saif Eddine Zraidi
castelvetro,modena
Profilo professionale
Esperto in Additive Manufacturing e analisi dei materiali, con comprovata capacità di costruire fiducia con i clienti. Viaggiatore globale e locale, orientato al cliente e abile nel gestire relazioni internazionali.
Panoramica
10
10
years of professional experience
Esperienza lavorativa
Service Engineer global Emea
BLT Europe GmbH
Frankfurt Rhine-Main
2024.09 - 2026.06
- As a Service Engineer at BLT Europe GmbH, I provide technical support and field service across the EMEA region (Europe, Middle East, and Africa). My core responsibilities include:
- Managing the installation, commissioning, and maintenance of industrial 3D printing systems.
- Delivering on-site technical training and support to customers across multiple countries 80%
- Ensuring seamless machine integration from our German base to client locations throughout EMEA.
- Supporting post-installation troubleshooting and ongoing service for optimal machine performance.
- Building strong customer relationships and identifying new opportunities within the additive manufacturing space.
- I’m committed to delivering high-quality service while helping expand BLT’s presence in the global AM industry.
Customer Service Engineer 3D
Renishaw Italia
Torino, Piemonte
2022.06 - 2024.09
- Provided technical support for AM250, AM400, and 500Q additive manufacturing machines. Trained new users, performed routine and emergency maintenance, and resolved customer issues both on-site and remotely. Ensured high customer satisfaction through efficient service and strong communication.
- Additive manufacturing engineer Scuderia Ferrari
Additive Manufacturing operator Engineer
Renishaw Italia
Torino
2021.04 - 2022.08
- Additive Manufacturing operator Engineer, I operated the Renishaw 250AM system to produce high-performance components—specifically exhaust manifolds—for Ferrari’s Formula 1 team. Working within the 3D additive manufacturing strategy
Mechanical Technician
Crown Holdings, Inc.
Spilamberto, Emilia Romagna
2016.02 - 2019.09
- As a Mechanical Technician at Crown Holdings, I was responsible for the maintenance, troubleshooting, and repair of high-speed production machinery within a manufacturing environment. Key responsibilities included:
- Performing mechanical diagnostics and repairs on industrial packaging equipment.
- Ensuring minimal downtime through preventive maintenance and timely interventions.
Istruzione
Diploma - Perito meccatronico
Ipsia ferrari
2015-01
Competenze
- Additive Manufacturing
- laser beam expert
- material analyst
- worldwide and local traveler
- Customer trust
- Customer oriented
Languages
Arabo (Native or Bilingual)
Italiano (Native or Bilingual)
Francese (Limited Working)
Inglese (Full Professional)
Cronologia
Service Engineer global Emea
BLT Europe GmbH
2024.09 - 2026.06
Customer Service Engineer 3D
Renishaw Italia
2022.06 - 2024.09
Additive Manufacturing operator Engineer
Renishaw Italia
2021.04 - 2022.08
Mechanical Technician
Crown Holdings, Inc.
2016.02 - 2019.09
Diploma - Perito meccatronico
Ipsia ferrari