Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

SAMANTHA SMITH

Plymouth

Summary

Proactive and organized finance graduate with a 3.5 GPA from the University of Minnesota Duluth. Highly skilled at managing diverse relationships and providing exceptional customer service. Hands-on accounting experience in tax preparation and QuickBooks. Additionally, possess 5 years in the restaurant industry. Honing time management skills and experience in a fast paced business environment. Combined with 6 months of study abroad experience, bringing a global perspective and adaptability. Attentive to detail, strong work ethic, results-oriented, and eager to contribute.


Overview

6
6
years of professional experience
1
1
Certification

Work History

ACCOUNTANT INTERN

K&M ACCOUNTING
01.2023 - 05.2023
  • Prepared over 200 tax returns using Intuit Pro Series, ensuring accuracy and compliance with tax regulations
  • Reconciled bank statements using Quickbooks, identifying and rectifying discrepancies to maintain precise financial records
  • Organized and managed tax documents efficiently and contributing to seamless tax preparation processes
  • Provided exceptional client service by addressing inquiries, scheduling appointments, and fostering strong client relationships, ensuring high levels of client satisfaction.

FULL SERVICE SHOPPER

INSTACART
06.2020 - 05.2023
  • Reviewed and fulfilled customer orders while adapting to changes
  • Demonstrated excellent customer service and communication skills while interacting with a diverse customer base
  • Maintained high satisfaction ratings through efficient order completion and selection.

SERVER

GRANDMA'S SALOON
05.2021 - 10.2022
  • Demonstrated exceptional customer service by collaborating effectively with team members to ensure a seamless dining experience for customers
  • Developed strong multitasking and memorization skills in a fast-paced restaurant environment, efficiently managing multiple tasks and orders simultaneously
  • Operated a POS system to place orders, manage bills, and handle complimentary items, contributing to an efficient and error-free dining service.

SERVER AND HOSTESS

DETELLOS-CHASKA
06.2017 - 03.2020
  • Demonstrated exceptional customer service skills by consistently going the extra mile to ensure the satisfaction of restaurant patrons
  • Developed strong communication and conflict resolution skills through extensive interactions with customers, effectively addressing their concerns and preferences.

Education

Bachelor of Arts - Finance -

UNIVERSITY OF MINNESOTA DULUTH
05.2023

Study Abroad -

JOHN CABOT UNIVERSITY
05.2022

Skills

  • Customer Service
  • Conflict and Complaint Resolution
  • Attention to Detail
  • Time Management
  • Microsoft Excel
  • Intuit ProSeries
  • QuickBooks
  • Tax Return Preparation

Additional Information

Coordinator, Program Operations (Europe Programs)

Certification

TEFL Certification (Teaching English as a Foreign Language), TEFL.org, 120 hours, 09/01/23

This certification demonstrates my commitment to delivering high-quality English language education and my readiness to engage with diverse learners in a multicultural setting.

Timeline

ACCOUNTANT INTERN

K&M ACCOUNTING
01.2023 - 05.2023

SERVER

GRANDMA'S SALOON
05.2021 - 10.2022

FULL SERVICE SHOPPER

INSTACART
06.2020 - 05.2023

SERVER AND HOSTESS

DETELLOS-CHASKA
06.2017 - 03.2020

Bachelor of Arts - Finance -

UNIVERSITY OF MINNESOTA DULUTH

Study Abroad -

JOHN CABOT UNIVERSITY

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