Samiha Moustafa Aboul Elmaty Eshisk

• Coordinated external healthcare professionals to uphold high-quality, person-centred care.
• Supported clients and families with empathy and compassion during difficult times.
• Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
• Maintained regular contact with clients by calling and visiting clients' homes.

Assistenza e supporto per la produzione della documentazione da presentare al ministero per l'ottenimento o il rinnovo del permesso di soggiorno per lavoratori immigrati. Assistenza per le domande INPS per il supporto ai minori,

• Conducted initial meetings to outline process, answer questions and set expectations for both parties.
• Prepared agreements and settlement documentation for each interested party to sign and complete.
• Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.

• Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
• Conducted initial meetings to outline process, answer questions and set expectations for both parties.
• Prepared agreements and settlement documentation for each interested party to sign and complete.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.

• Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
• Conducted initial meetings to outline process, answer questions and set expectations for both parties.
• Prepared agreements and settlement documentation for each interested party to sign and complete.
• Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.

• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Supported student physical, mental, and social development using classroom games and activities.
• Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.

• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Collected and deposited payments from guests.
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Assisted with onboarding new clients and securing paperwork completion.
• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.