Total of 7 years' experience working for UHNW individuals in UK, Saudi Arabia, UAE & Italy plus 3 years across fine dining & 5-star hotels.
I have strong communication skills which helped me achieving great human & professional connections with UHNW & HNW individuals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Private Butler
UHNW Individual
Siena, Province of Siena
2024.08 - 2025.05
Estate Collaboration: Working under the direct supervision of the Head Butler and Estate Manager to ensure the seamless operation of a high-end villa.
Core Butler Service: Providing dedicated personal service for a family of two, including formal table service, beverage management, and guest reception.
Pet Care: Responsible for the daily care and wellbeing of the family dog, including exercise, feeding schedules, and coordinating veterinary appointments.
Live-in Responsibilities: Managing the 24/7 needs of the residence, ensuring all areas of the villa were maintained to the highest standards of excellence.
Valet & Wardrobe Management: Overseeing the principal's wardrobe, including fine garment care, packing/unpacking for travel, and coordinating with professional cleaners.
Inter-departmental Coordination: Liaising with the housekeeping and gardening teams to maintain a harmonious and efficient working environment.
Administrative Support: Assisting the Head Butler with inventory tracking, supply replenishment, and daily reporting to the Estate Manager.
Executive Concierge
UHNW Individual
Abu Dhabi , UAE
2024.03 - 2024.08
Personal Assistance: Providing comprehensive personal assistance and support to the principal, which may include managing schedules, appointments, and travel arrangements.
Lifestyle Management: Overseeing various aspects of the principal's lifestyle, such as coordinating events, reservations at exclusive venues, and ensuring all personal preferences are met with utmost discretion and efficiency.
Travel Coordination: Handling complex travel logistics including private jets, chauffeur services, hotel accommodations, and itinerary planning for both domestic and international trips.
Financial and Administrative Support: Assisting with financial matters like expense management, bill payments, and liaising with other professionals such as accountants or lawyers as needed.
Property Management: Overseeing the management of multiple properties or residences, ensuring they are maintained to the highest standards and overseeing any renovations or maintenance projects.
Security and Privacy: Implementing and maintaining security protocols to protect the principal's privacy and safety, including managing security personnel and monitoring systems.
Special Projects and Requests: Handling ad-hoc projects and requests which may range from sourcing rare items to organizing unique experiences or events.
Communication and Coordination: Acting as a central point of contact for all communications, coordinating with household staff, family members, and external vendors to ensure seamless operations.
Confidentiality and Discretion: Maintaining strict confidentiality and discretion at all times, handling sensitive information with professionalism and integrity.
Vendor Management: Developing and maintaining relationships with various service providers, negotiating contracts, and ensuring all vendors deliver exceptional service.
Personal Assistant
UHNW Individual
Dubai , UAE
2023.03 - 2024.03
Complex Calendar Management: Organizing a busy and constantly changing schedule, including personal and professional appointments, meetings, and events. Ability to adapt to last-minute changes efficiently.
24/7 Reachability: Being available round-the-clock to respond to any urgent requirements or changes in plans, ensuring seamless service at all times.
Discretion and Confidentiality: Handling highly sensitive and confidential information with complete discretion.
Private Travel Coordination: Managing complex travel arrangements, including private jet schedules, luxury accommodation, and personalized itineraries. Skilled in adjusting to sudden changes in travel plans.
Lifestyle Management: Organizing high-end leisure activities, fine dining experiences, and personal shopping. Capable of making quick alterations to plans as required.
Property and Household Management: Overseeing the maintenance and smooth operation of multiple properties, including staffing, renovations, and security systems. Supervising the dynamics of the household staff to ensure a harmonious working environment.
Asset Management: Keeping track of the billionaire's private assets, coordinating with wealth management advisors, and overseeing the purchase or sale of assets as needed.
Project Management: Leading or contributing to personal projects, including charitable initiatives, personal investments, or other endeavors. Ability to adjust project timelines and tasks as needed.
Networking: Representing the billionaire in various settings, maintaining and expanding a network of professional and personal contacts.
Personal Brand Management: Collaborating with public relations teams to manage the individual's public image and reputation.
Personal Errands and Tasks: Handling personal affairs, such as family matters, medical appointments, and other tasks. Prepared to manage last-minute changes effectively.
Meeting Coordination: Coordinating high-level business meetings, ensuring all necessary materials are prepared, and taking minutes. Ability to adapt to sudden changes in meeting schedules or formats.
Crisis Management: Providing solutions during unexpected problems or emergencies, including dealing with last-minute changes and urgent situations.
Palace Supervisor
UHWN Individual
Riyadh , Saudi Arabia
2019.10 - 2023.03
Private Butler at UHNW Individual, London
Traditional Butler Duties: Providing high-level personal service, including serving meals, answering calls, and greeting guests.
Valet Service: Taking care of personal belongings and clothes, ensuring they are clean, pressed, and ready for use.
Event Organizer: Planning and coordinating events, from private dinners to large gatherings, overseeing all logistical aspects.
Concierge Duties: Fulfilling special requests, making reservations, and providing information and recommendations.
Light Cook Preparation: Assisting in meal planning and preparation, adhering to dietary requirements and preferences.
Travel Companion: Accompanying the principal during domestic and international travels, managing logistics and ensuring comfort and convenience.
Household Team Management: Supervising a large team of household staff, ensuring efficient operations and harmonious work environment.
Research and Development: Conducting research and introducing new equipment and standards to improve service quality.
Training Organization: Coordinating monthly training sessions for the staff, focusing on skill development and standard compliance.
Budget Control and Reporting: Overseeing budget, tracking expenses, and preparing financial reports.
Contractor Coordination: Liaising with internal and external contractors, catering companies, tailors, designers, and architects.
Diary Management: Maintaining the principal's diary, arranging appointments, and ensuring an organized schedule.
Document Production: Creating necessary documents, including correspondence, reports, and inventories.
Inventory Management: Maintaining inventories, ensuring adequate supplies and timely replenishment.
Bookkeeping: Performing basic bookkeeping tasks, keeping track of financial records.
Supplier Contract Review: Reviewing and updating contracts with suppliers, ensuring best terms and compliance.
File Management: Updating and maintaining paper and electronic files, ensuring easy accessibility and confidentiality.
Fleet Management: Overseeing the car fleet, coordinating maintenance, and ensuring vehicles are in excellent condition.
Upkeep of Valuables: Setting up and maintaining silver, gold, crystal, china, and leather goods, ensuring their longevity and pristine condition.
September 2018 — August 2019
Diary Management: Overseeing the principal's schedule, coordinating appointments, and ensuring an organized timetable.
Professional Relations: Establishing and maintaining relationships with a range of professionals, including tailors, designers, food & beverage providers, and handymen.
Document Production: Generating necessary documents, including correspondence, reports, and inventories.
Inventory Management: Maintaining detailed inventories of household items, personal belongings, and luxury goods.
Basic E-Bookkeeping: Managing basic electronic bookkeeping tasks, keeping track of financial records.
File Management: Updating and maintaining paper and electronic files, ensuring easy accessibility and confidentiality.
Upkeep of Valuables: Maintaining silver, gold, crystal, china, and leather goods, preserving their longevity and pristine condition.
Fitness Assistance: Providing support in fitness activities and maintaining fitness equipment.
Guest Reception: Welcoming guests, ensuring they receive a high standard of service during their visit.
Family Liaison: Coordinating with family members on various matters, maintaining clear and open communication.
Tech Support: Providing basic technical support, troubleshooting common issues with household devices.
Health & Safety: Ensuring health and safety standards are met within the household, reducing risks and promoting a safe environment.
Concierge Duties: Handling post, answering telephone calls, and performing other reception duties.
Ad Hoc Tasks: Addressing other tasks as necessary, demonstrating flexibility and adaptability to changing needs and priorities.
Demi Chef de Rang
Helene Darroze at The Connaught
London, UK
2017.08 - 2018.08
Assisting the Maitre: Supporting the Maitre in line with the hierarchical structure, aiding in all required tasks to ensure seamless operation.
Table Maintenance: Overseeing the entire lifecycle of table service, from setting to clearing, ensuring a pristine dining environment at all times.
Service and Etiquette Supervision: Monitoring the dining floor to maintain high standards of service and etiquette, guaranteeing a superior dining experience for all guests.
Linen Management: Ironing table cloths and linens, aligning tables, and ensuring the overall aesthetic of the dining area is consistently exceptional.
Mise en Place Preparation: Gathering and arranging all necessary equipment for efficient mise en place, ensuring a smooth dining operation.
Luxury Tableware Management: Maintaining and inventorying luxury tableware, ensuring each piece is properly cared for, and the inventory is always accurately updated.
Education
Certificate of Higher Education - Centro di Formazione Professionale Alberghiera
CFP Firenze
Florence, Province of Florence
2015.09 - 2018.06
Skills
Property & Personnel Management
Multi-tasking & Problem Solving
Logistical Planning
Strategic Planning & Adaptability
Time Management & Prioritization
Communication & Relationship Building
Leadership & Team Management
Dependability & Flexibility
Negotiation & Persuasion
Resource Allocation & Efficiency
Decision Making & Judgement
Cultural Awareness & Sensitivity
Emotional Intelligence
Innovation & Creativity
Digital Literacy
Financial Literacy
Languages
English
Proficient (C2)
Italian
Proficient (C2)
Spanish
Upper intermediate (B2)
Russian
Beginner
French
Beginner
References
References available upon request.
Timeline
Private Butler
UHNW Individual
2024.08 - 2025.05
Executive Concierge
UHNW Individual
2024.03 - 2024.08
Personal Assistant
UHNW Individual
2023.03 - 2024.03
Palace Supervisor
UHWN Individual
2019.10 - 2023.03
Demi Chef de Rang
Helene Darroze at The Connaught
2017.08 - 2018.08
Certificate of Higher Education - Centro di Formazione Professionale Alberghiera