Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic
Samuele Spinelli

Samuele Spinelli

Firenze,Italy

Summary

Total of 7 years' experience working for UHNW individuals in UK, Saudi Arabia, UAE & Italy plus 3 years across fine dining & 5-star hotels.

I have strong communication skills which helped me achieving great human & professional connections with UHNW & HNW individuals.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Private Butler

UHNW Individual
Siena, Province of Siena
2024.08 - 2025.05
  • Estate Collaboration: Working under the direct supervision of the Head Butler and Estate Manager to ensure the seamless operation of a high-end villa.
  • Core Butler Service: Providing dedicated personal service for a family of two, including formal table service, beverage management, and guest reception.
  • Pet Care: Responsible for the daily care and wellbeing of the family dog, including exercise, feeding schedules, and coordinating veterinary appointments.
  • Live-in Responsibilities: Managing the 24/7 needs of the residence, ensuring all areas of the villa were maintained to the highest standards of excellence.
  • Valet & Wardrobe Management: Overseeing the principal's wardrobe, including fine garment care, packing/unpacking for travel, and coordinating with professional cleaners.
  • Inter-departmental Coordination: Liaising with the housekeeping and gardening teams to maintain a harmonious and efficient working environment.
  • Administrative Support: Assisting the Head Butler with inventory tracking, supply replenishment, and daily reporting to the Estate Manager.

Executive Concierge

UHNW Individual
Abu Dhabi , UAE
2024.03 - 2024.08
  • Personal Assistance: Providing comprehensive personal assistance and support to the principal, which may include managing schedules, appointments, and travel arrangements.
  • Lifestyle Management: Overseeing various aspects of the principal's lifestyle, such as coordinating events, reservations at exclusive venues, and ensuring all personal preferences are met with utmost discretion and efficiency.
  • Travel Coordination: Handling complex travel logistics including private jets, chauffeur services, hotel accommodations, and itinerary planning for both domestic and international trips.
  • Financial and Administrative Support: Assisting with financial matters like expense management, bill payments, and liaising with other professionals such as accountants or lawyers as needed.
  • Property Management: Overseeing the management of multiple properties or residences, ensuring they are maintained to the highest standards and overseeing any renovations or maintenance projects.
  • Security and Privacy: Implementing and maintaining security protocols to protect the principal's privacy and safety, including managing security personnel and monitoring systems.
  • Special Projects and Requests: Handling ad-hoc projects and requests which may range from sourcing rare items to organizing unique experiences or events.
  • Communication and Coordination: Acting as a central point of contact for all communications, coordinating with household staff, family members, and external vendors to ensure seamless operations.
  • Confidentiality and Discretion: Maintaining strict confidentiality and discretion at all times, handling sensitive information with professionalism and integrity.
  • Vendor Management: Developing and maintaining relationships with various service providers, negotiating contracts, and ensuring all vendors deliver exceptional service.

Personal Assistant

UHNW Individual
Dubai , UAE
2023.03 - 2024.03
  • Complex Calendar Management: Organizing a busy and constantly changing schedule, including personal and professional appointments, meetings, and events. Ability to adapt to last-minute changes efficiently.
  • 24/7 Reachability: Being available round-the-clock to respond to any urgent requirements or changes in plans, ensuring seamless service at all times.
  • Discretion and Confidentiality: Handling highly sensitive and confidential information with complete discretion.
  • Private Travel Coordination: Managing complex travel arrangements, including private jet schedules, luxury accommodation, and personalized itineraries. Skilled in adjusting to sudden changes in travel plans.
  • Lifestyle Management: Organizing high-end leisure activities, fine dining experiences, and personal shopping. Capable of making quick alterations to plans as required.
  • Property and Household Management: Overseeing the maintenance and smooth operation of multiple properties, including staffing, renovations, and security systems. Supervising the dynamics of the household staff to ensure a harmonious working environment.
  • Asset Management: Keeping track of the billionaire's private assets, coordinating with wealth management advisors, and overseeing the purchase or sale of assets as needed.
  • Project Management: Leading or contributing to personal projects, including charitable initiatives, personal investments, or other endeavors. Ability to adjust project timelines and tasks as needed.
  • Networking: Representing the billionaire in various settings, maintaining and expanding a network of professional and personal contacts.
  • Personal Brand Management: Collaborating with public relations teams to manage the individual's public image and reputation.
  • Personal Errands and Tasks: Handling personal affairs, such as family matters, medical appointments, and other tasks. Prepared to manage last-minute changes effectively.
  • Meeting Coordination: Coordinating high-level business meetings, ensuring all necessary materials are prepared, and taking minutes. Ability to adapt to sudden changes in meeting schedules or formats.
  • Crisis Management: Providing solutions during unexpected problems or emergencies, including dealing with last-minute changes and urgent situations.

Palace Supervisor

UHWN Individual
Riyadh , Saudi Arabia
2019.10 - 2023.03

Private Butler at UHNW Individual, London

  • Traditional Butler Duties: Providing high-level personal service, including serving meals, answering calls, and greeting guests.
  • Valet Service: Taking care of personal belongings and clothes, ensuring they are clean, pressed, and ready for use.
  • Event Organizer: Planning and coordinating events, from private dinners to large gatherings, overseeing all logistical aspects.
  • Concierge Duties: Fulfilling special requests, making reservations, and providing information and recommendations.
  • Light Cook Preparation: Assisting in meal planning and preparation, adhering to dietary requirements and preferences.
  • Travel Companion: Accompanying the principal during domestic and international travels, managing logistics and ensuring comfort and convenience.
  • Household Team Management: Supervising a large team of household staff, ensuring efficient operations and harmonious work environment.
  • Research and Development: Conducting research and introducing new equipment and standards to improve service quality.
  • Training Organization: Coordinating monthly training sessions for the staff, focusing on skill development and standard compliance.
  • Budget Control and Reporting: Overseeing budget, tracking expenses, and preparing financial reports.
  • Contractor Coordination: Liaising with internal and external contractors, catering companies, tailors, designers, and architects.
  • Diary Management: Maintaining the principal's diary, arranging appointments, and ensuring an organized schedule.
  • Document Production: Creating necessary documents, including correspondence, reports, and inventories.
  • Inventory Management: Maintaining inventories, ensuring adequate supplies and timely replenishment.
  • Bookkeeping: Performing basic bookkeeping tasks, keeping track of financial records.
  • Supplier Contract Review: Reviewing and updating contracts with suppliers, ensuring best terms and compliance.
  • File Management: Updating and maintaining paper and electronic files, ensuring easy accessibility and confidentiality.
  • Fleet Management: Overseeing the car fleet, coordinating maintenance, and ensuring vehicles are in excellent condition.
  • Upkeep of Valuables: Setting up and maintaining silver, gold, crystal, china, and leather goods, ensuring their longevity and pristine condition.

September 2018 — August 2019

  • Diary Management: Overseeing the principal's schedule, coordinating appointments, and ensuring an organized timetable.
  • Professional Relations: Establishing and maintaining relationships with a range of professionals, including tailors, designers, food & beverage providers, and handymen.
  • Document Production: Generating necessary documents, including correspondence, reports, and inventories.
  • Inventory Management: Maintaining detailed inventories of household items, personal belongings, and luxury goods.
  • Basic E-Bookkeeping: Managing basic electronic bookkeeping tasks, keeping track of financial records.
  • File Management: Updating and maintaining paper and electronic files, ensuring easy accessibility and confidentiality.
  • Upkeep of Valuables: Maintaining silver, gold, crystal, china, and leather goods, preserving their longevity and pristine condition.
  • Fitness Assistance: Providing support in fitness activities and maintaining fitness equipment.
  • Guest Reception: Welcoming guests, ensuring they receive a high standard of service during their visit.
  • Family Liaison: Coordinating with family members on various matters, maintaining clear and open communication.
  • Tech Support: Providing basic technical support, troubleshooting common issues with household devices.
  • Health & Safety: Ensuring health and safety standards are met within the household, reducing risks and promoting a safe environment.
  • Concierge Duties: Handling post, answering telephone calls, and performing other reception duties.
  • Ad Hoc Tasks: Addressing other tasks as necessary, demonstrating flexibility and adaptability to changing needs and priorities.

Demi Chef de Rang

Helene Darroze at The Connaught
London, UK
2017.08 - 2018.08
  • Assisting the Maitre: Supporting the Maitre in line with the hierarchical structure, aiding in all required tasks to ensure seamless operation.
  • Table Maintenance: Overseeing the entire lifecycle of table service, from setting to clearing, ensuring a pristine dining environment at all times.
  • Service and Etiquette Supervision: Monitoring the dining floor to maintain high standards of service and etiquette, guaranteeing a superior dining experience for all guests.
  • Linen Management: Ironing table cloths and linens, aligning tables, and ensuring the overall aesthetic of the dining area is consistently exceptional.
  • Mise en Place Preparation: Gathering and arranging all necessary equipment for efficient mise en place, ensuring a smooth dining operation.
  • Luxury Tableware Management: Maintaining and inventorying luxury tableware, ensuring each piece is properly cared for, and the inventory is always accurately updated.

Education

Certificate of Higher Education - Centro di Formazione Professionale Alberghiera

CFP Firenze
Florence, Province of Florence
2015.09 - 2018.06

Skills

  • Property & Personnel Management
  • Multi-tasking & Problem Solving
  • Logistical Planning
  • Strategic Planning & Adaptability
  • Time Management & Prioritization
  • Communication & Relationship Building
  • Leadership & Team Management
  • Dependability & Flexibility
  • Negotiation & Persuasion
  • Resource Allocation & Efficiency
  • Decision Making & Judgement
  • Cultural Awareness & Sensitivity
  • Emotional Intelligence
  • Innovation & Creativity
  • Digital Literacy
  • Financial Literacy

Languages

English
Proficient (C2)
Italian
Proficient (C2)
Spanish
Upper intermediate (B2)
Russian
Beginner
French
Beginner

References

References available upon request.

Timeline

Private Butler

UHNW Individual
2024.08 - 2025.05

Executive Concierge

UHNW Individual
2024.03 - 2024.08

Personal Assistant

UHNW Individual
2023.03 - 2024.03

Palace Supervisor

UHWN Individual
2019.10 - 2023.03

Demi Chef de Rang

Helene Darroze at The Connaught
2017.08 - 2018.08

Certificate of Higher Education - Centro di Formazione Professionale Alberghiera

CFP Firenze
2015.09 - 2018.06
Samuele Spinelli