Santosh Kumar Singh
Technical Manager - IT services
Trieste
Summary
A highly dependable individual with Leadership and Management skills in project activities and a high degree of commitment to the job assigned. Good understanding of the business work process related to Shipbuilding industry, Owner Operator & EPCIC in Oil & Gas. Hands-on experience in implementing an integrated software suite of applications to support the business process and achieve desired business outcomes. Able to work in a multi-disciplinary group from the various industry players and at various levels to provide and recommend workable and suitable integrated solutions.
Overview
15
15
years of professional experience
1
1
Certification
3
3
Languages
Work History
Technical Manager
HEXAGON ALI
2020.10 - Current
- I lead a team of 6 professionals based in various European countries, managing projects and resources in multiple time zones.
- Experience in engineering software and team management.
- Negotiated the terms of Scope of work with Customers to obtain favorable and cost-effective terms and conditions.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Recruited and trained IT team members.
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Maintained authoritative knowledge through continued education and ongoing training.
- Demonstrated leadership skills in managing projects from concept to completion.
Implementation Consultant
HEXAGON PPM
2020.07 - 2022.09
- Provide customer-centric and industry-specific solutions from recognizing needs to global and scalable implementation, integration, consulting, and training services.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Met with clients to gather and understand requirements and coordinated with system administrators and sponcers to plan and schedule project activities.
- Authored best practices documentation for use in new personnel onboarding processes.
- Analyzed project-related information and made recommendations based on discoveries.
- Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
Maintained communication between project teams, internal clients and external stakeholders.
ISDM(Integrated Ship Design and Management)Project Team Leader
HEXAGON PPM
2018.06 - 2020.06
- Responsible for liaising with key customer stakeholders to ensure business and technical closure of proposed solutions, and provide consulting and best practices for project implementation.
- Designed, implemented and monitored integration between applications while coordinating updates and developing test cases.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Manage training and workshop for Marine and offshore related software.
Project Lead (Engineering Design Tools)
HEXAGON PPM
2015.01 - 2017.01
- Led implementation of SMART YARD enterprise solution at Major offshore Client in Malaysia.
- Achieved significant reduction in material wastage and Planning, QA/QC, and Fabrication team manhours through implementation of SMART YARD.
- Participated in responding to RFQs, performed ROI analysis, developed value propositions, and positioned solutions competitively.
- Organized seminars & workshops to promote Intergraph Engineering solution capabilities to EPCs in Malaysia.
Senior Application Engineer
Intergraph Process Power and Offshore
2014.01 - 2015.01
- Implemented S3D for Fabrication yard in Malaysia resulting in leveraging the full benefits of Intelligent 3D Modelling Software.
- Conducted requirements gathering and gap analysis, and customized engineering and fabrication deliverables, including GA/ISO Drawing Template, MTO & BOM Report templates, Assembly drawings Packages.
• Coordinated with development teams in the USA & India to ensure timely delivery of development deliverables and successful implementation in production servers
• Prepared and delivered custom training materials to ease the learning process for Engineers and expedite software acceptance cycle.
Deployment Consultant
Intergraph Process Power and Offshore
2013.01 - 2014.01
- As part of the Fast track implementation team, worked on Defining, Customizing Drawing to improve the efficiency in managing production activities.
• Involved in requirement gathering for a new CAD Agnostic Technology for Production Planning Department with a Major customer in Korea.
• Involved in writing user stories to convey the requirements related to Quantities Estimation, Planning Solutions, Top-Down Planning, to development teams, and certifying and deploying the solution in Production Environments.
Software Consultant
Intergraph Consulting Pvt. Ltd.
2012.01 - 2013.01
- Tasked as Product center coordinator to work closely with strategic accounts to negotiate and resolve critical issues.
• Support customers in implementing S3D as their Engineering solution.
• Customizing Manufacturing Drawings & Reports
• Shop Drawings, Assembly Drawings, Isometric Drawings & Reports
• Help to interface with 3rd party software for Hull Fairing, Detailing, Plate, and profile Nesting.
• Propose and help implement robust and comprehensive solutions in S3D.
• Groom juniors becoming self-reliant and capable application engineers have trained around 250 users (internal & external).
Senior Software Analyst
Intergraph Consulting Pvt. Ltd.
2010.01 - 2012.01
- Interact with the client to resolve/understand their issues/requirements
- Work with customers to understand user perspectives on specific requirements and communicate/justify the same product requirements to product owners.
- Reproduce and report problems to development by simplifying the complex production issues into simple work steps for easy debugging.
- Test and deliver solutions to customers.
Software Analyst
Intergraph Consulting Pvt. Ltd.
2008.01 - 2010.01
- Tested and certified two software versions of S3D , Engineering Design tool of Hexagon.
- Prepared test plans to test the impact and outcomes of the new functionalities.
- Prepared test scripts for workflow testing different and generation of standard deliverables
Education
Masters in Technology - Data Science And Engineering
Bits Pilani
India11.2025
Bachelor of Engineering - Marine Engineering -
Andhra University College of Engineering
01.2008
Skills
- Project Management
- Client Relationship Building
- Software integration
- Client Needs Assessment
- Training and mentoring
- Software Architecture
- Requirements Gathering
- Technical consulting
- Proficient in Engineering and Manufacturing Software
- Team Collaboration
- Team building
- Excellent Communication
Certification
Project Management Professional (PMP), 02/2019, 02/2022
Accomplishments
- Individual Star award for successfully deploying S3D at multiple client locations, received Pat on the Back awards on three occasions and Star Team award on three occasions for meeting customer expectations.
- Served as president of Interclub at Intergraph India for two consecutive years, organized numerous cultural, sports, corporate social responsibility events in and out of the campus.
- Part of Organizing team of Tech Fest at university which hosted 3000 engineering Students.
Job Function
- Technical Management
- Project Management
- Solution Consulting
- Services Delivery
- Pre-Sales
- Subject Matter Expert
- Technical Support
- Software Certification
Industry
- Shipbuilding
- Offshore
- Oil & Energy
Personal Information
- Total Experience: 15 Years
- Title: PMP
- Date of Birth: 05/17/1986
- Nationality: Indian
- Marital Status: Married
Current Work Location
Trieste, Italy
References
https://www.linkedin.com/in/singhsantosh/
Additional References available on request
Hobbies and Interests
Playing Cricket, Table Tennis and Cross Fit Games.
Timeline
Technical Manager
HEXAGON ALI
2020.10 - Current
Implementation Consultant
HEXAGON PPM
2020.07 - 2022.09
ISDM(Integrated Ship Design and Management)Project Team Leader
HEXAGON PPM
2018.06 - 2020.06
Project Lead (Engineering Design Tools)
HEXAGON PPM
2015.01 - 2017.01
Senior Application Engineer
Intergraph Process Power and Offshore
2014.01 - 2015.01
Deployment Consultant
Intergraph Process Power and Offshore
2013.01 - 2014.01
Software Consultant
Intergraph Consulting Pvt. Ltd.
2012.01 - 2013.01
Senior Software Analyst
Intergraph Consulting Pvt. Ltd.
2010.01 - 2012.01
Software Analyst
Intergraph Consulting Pvt. Ltd.
2008.01 - 2010.01
Masters in Technology - Data Science And Engineering
Bits Pilani
Bachelor of Engineering - Marine Engineering -
Andhra University College of Engineering