Summary
Overview
Work History
Education
Skills
Certification
team sport: roller skating
Languages
Timeline
Generic
Sara Astolfi

Sara Astolfi

Bologna

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Baby Sitter

Family
09.2021 - Current
  • Communicated positively with children and daily care.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.

Ground Attendant

AviaPartner
06.2023 - 10.2023
  • Check-In services. Managed check-in and check-out process of items.
  • Boarding assistance.
  • Special assistance for passengers with reduced mobility and for unaccompanied minors.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Investigation Officer

VLA&MES Investigativa
12.2021 - 04.2023
  • Obtained evidence through direct records reviews and conducted interviews with complainants, suspects and policyholders.
  • Installed covert cameras and recording devices in compliance with legal statutes and department policies.
  • Gathered facts from interviews of suspects, witnesses, and complainants.


Investigation Officer

AB Investigazioni
02.2023 - 02.2023


  • Ensurance Fraud investigations.
  • Site inspections.

Secretary

Autoscuola Pit Stop
06.2019 - 10.2019
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.


Waitress

Accademia Cacio e Pepe
06.2019 - 07.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Answered customers' questions, recommended items, and recorded order information.


Wedding Server

Nolo Banqueting
05.2019 - 07.2019


  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

University - Foreign Languages (English, Spanish)

CIELS-Scuola Superiore Per Mediatori Linguistici
Bologna, Italy
10.2021

High School Diploma -

Liceo Linguistico Internazionale "C. Boldrini"
07.2018

Liceo Linguistico Malpighi
Bologna, Italy

Skills

  • Empathetic
  • People oriented
  • Caring and Responsible
  • Teamwork and Collaboration

Certification

Languages certifications

C1: English

B2: Spanish

B1: German

team sport: roller skating

I'm part of a quartet. My team performs skating synchronously to a musical base, we perform geometric figures and sequences of steps.

This discipline requires a very high athletic and technical content at the base of which there are strong effort, agility and coordination.



Languages

English
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Intermediate (B1)
Italian mother tongue

Timeline

Ground Attendant

AviaPartner
06.2023 - 10.2023

Investigation Officer

AB Investigazioni
02.2023 - 02.2023

Investigation Officer

VLA&MES Investigativa
12.2021 - 04.2023

Baby Sitter

Family
09.2021 - Current

Secretary

Autoscuola Pit Stop
06.2019 - 10.2019

Waitress

Accademia Cacio e Pepe
06.2019 - 07.2019

Wedding Server

Nolo Banqueting
05.2019 - 07.2019

University - Foreign Languages (English, Spanish)

CIELS-Scuola Superiore Per Mediatori Linguistici

High School Diploma -

Liceo Linguistico Internazionale "C. Boldrini"

Liceo Linguistico Malpighi

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Sara Astolfi