Master’s degree in Modern Languages for Communication and International Cooperation. Experienced in Sales and sales management, executive assistance, customer service and reception, commercial office support.
Overview
14
14
years of professional experience
Work history
Area sales manager - Foreign market
Fornasarig Tiemmeset S.r.l.
Manzano, Udine
05.2022 - Current
Research and development of international clients - Areas: France, Belgium, UK, Slovenia and the Balkan area
Management of negotiations and business dealings as well as preparation of offers and quotations.
Management of the international client portfolio and periodic visits to client premises.
Participation in international trade fairs, including the preparation and management of the company’s exhibition stand.
Coordination of the sales process through to client loyalty.
Preparation of pro forma invoices, order confirmations, and related documentation.
Customer service in Export Sales Department
Bross S.r.l.
Moimacco, Udine
11.2021 - 05.2022
Entry and management of orders, complaints, and other back-office operations.
Daily contact with clients and coordination with the technical department.
Organization of shipments.
Issuance of transport documents and invoices.
Customer service in the Export Sales Department
Taghleef Industries S.p.A.
San Giorgio di Nogaro, Udine
08.2019 - 11.2021
Entry and management of orders, complaints, and other back-office operations.
Daily contact with clients and coordination with the technical department for shipments.
Monitoring of credit lines, due dates, and debt collection.
Executive Assistant & Receptionist
Şişecam Flat Glass Italy S.r.l.
San Giorgio di Nogaro, Udine
03.2017 - 12.2018
Assisted the General Manager in daily operations and agenda management.
Provided English and French interpreting for executives and staff.
Translated documents and supported administrative procedures.
Handled reception, guest relations, and office communications.
Translator and Interpreter
Docsbases Translation Services
Dublin, Ireland
02.2016 - 06.2016
Document translation.
Commercial/technical interpreting.
Project coordination and management.
Assistance in administrative procedures.
Employee at the International Relations Office
University of Macerata
Macerata, Provincia di Macerata
01.2015 - 06.2015
Mediation and interpreting for foreign students.
Assistance with administrative procedures.
Italian/English Language Assistant
Lycée “Leonard de Vinci”
Monistrol-sur-Loire, France
09.2011 - 05.2012
Assistance to teachers in preparing lessons and assignments.
Individual grammar and conversation courses for students.
Education
Joint binational Master's Degree EIFI - Modern Languages for Communication and International Cooperation
University of Macerata / Université BP Clermont-Ferrand
Macerata (Italy) / Clermont-Ferrand (France)
/2014 - /2016
Bachelor’s Degree LLCE English - Languages and Foreign Literatures
Université Blaise Pascal
Clermont-Ferrand (France)
/2011 - /2014
Secondary School Diploma - Humanities
Istituto Paritario Santa Maria
Monterotondo (Italy)
/2004 - /2009
Skills
Strong communication and mediation skills
Strong organizational skills and problem-solving abilities in professional settings
Excellent knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Languages
Italian
Proficient (C2)
English
Proficient (C2)
French
Proficient (C2)
Slovenian
Upper intermediate (B2)
Serbo-Croatian
Elementary (A2)
Affiliations
Sports: Former semi-professional volleyball player with DEF Chamalières (France); Enthusiastic about team and individual sports. Passionate about fitness and training and regular gym-goer.
Outdoors: Passionate about mountains and hiking.
Literature: In-depth knowledge of Italian, French, and English literature, gained through many years of study and a strong personal passion for the subject.
Timeline
Area sales manager - Foreign market
Fornasarig Tiemmeset S.r.l.
05.2022 - Current
Customer service in Export Sales Department
Bross S.r.l.
11.2021 - 05.2022
Customer service in the Export Sales Department
Taghleef Industries S.p.A.
08.2019 - 11.2021
Executive Assistant & Receptionist
Şişecam Flat Glass Italy S.r.l.
03.2017 - 12.2018
Translator and Interpreter
Docsbases Translation Services
02.2016 - 06.2016
Employee at the International Relations Office
University of Macerata
01.2015 - 06.2015
Italian/English Language Assistant
Lycée “Leonard de Vinci”
09.2011 - 05.2012
Joint binational Master's Degree EIFI - Modern Languages for Communication and International Cooperation
University of Macerata / Université BP Clermont-Ferrand
/2014 - /2016
Bachelor’s Degree LLCE English - Languages and Foreign Literatures
SENIOR GIS SOFTWARE DEVELOPMENT ENGINEER (CONTRACTER) at TRE-ALTAMIRA S.R.L.SENIOR GIS SOFTWARE DEVELOPMENT ENGINEER (CONTRACTER) at TRE-ALTAMIRA S.R.L.