Sara Elghazaly
Milano,MI
Summary
Recent graduate in Social Sciences for Globalization from the University of Milan, currently pursuing a Master's in Promotion and Teaching of Italian to Foreigners. Proven experience in proactive sales and customer-oriented roles, complemented by strong skills in customer service, transaction handling, and inventory management. Eager to leverage a diverse skill set in a professional environment that fosters growth and development. Recognized for adaptability, attention to detail, and a motivated approach to integrating into new work settings.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Hawaii Poke
06.2025 - 10.2025
- Assisted customers with menu selections and dietary preferences, ensuring a personalized experience.
- Provided training and support to new hires, fostering a cohesive team environment.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Assistant
Jacadi
03.2023 - 02.2024
- Monitored inventory levels, performed stock replenishment, and organized product displays to maximize sales.
- Participated in promotional activities, increasing customer engagement and boosting sales through targeted campaigns.
- Collaborated with team members to achieve daily sales targets and enhance store performance.
- Engaged customers in conversations to build rapport and encourage repeat visits.
- Resolved customer inquiries and complaints effectively, enhancing customer satisfaction.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted loyalty programs, encouraging customers to enroll and benefit from rewards.
- Conducted regular inventory audits to ensure accuracy and prevent stock discrepancies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Sales Assistant
Primark
04.2022 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master - Promotion And Teaching of Italian Language
01-2026
Bachelor's Degree - Social Sciences
03.2024
Diploma - Languages
06.2020
Skills
- Responsive to change
- Customer support in sales
- Customer service
- Sales target compliance and goal oriented
- Results-driven approach
- Hospitality and accommodation
- Team cooperation
- Analytical problem-solving skills
- Cash handling
- Loyalty program promotion
- Relationship building
Lingue
Italian
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Sales Assistant - Hawaii Poke
06.2025 - 10.2025
Retail Sales Assistant - Jacadi
03.2023 - 02.2024
Sales Assistant - Primark
04.2022 - 08.2022
University of Milan - Master, Promotion And Teaching of Italian Language
University of Milan - Bachelor's Degree, Social Sciences
G. Agnesi High School - Diploma, Languages