Sara Fedel

- Handled high-pressure situations with composure, maintaining the focus on customer satisfaction.

- Catered the service in accordance to the different languages and cultures of the customers.

- Offered explanations and suggestions to customers regarding the both the Japanese and Italian products offered by the restaurant (Venetian-Japanese fusion cuisine).

- Exhibited strong multitasking and team-working abilities.

- Regularly made use of intercultural communications skills, due to part of the staff and the owners being Japanese.

- Occasionally served as interpreter during exchanges with the Italian suppliers.

- Performed various additional tasks for the daily functioning of the restaurant.

• Worked effectively in fast-paced environments.
• Skilled at working both independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Made use of efficient communication skills in order to better understand customer's needs.
• Managed time efficiently in order to complete all tasks within deadlines.
• Provided the service in different languages to meet the needs of different customers.

• Supported staff members in their daily tasks, reducing workload burden in the office.
• Overlooked Language Proficiency Exams, delivering information and rules to the test-takers.
• Performed security procedures on exam days.
• Gained valuable experience working within a specific industry.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.