Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Sara Galezzi

Sara Galezzi

Ponte San Pietro

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

23
23
years of professional experience

Work History

Customer Service Specialist

Bi-medica s.r.l.
07.2016 - 08.2022


Customer service 20% and sales team support. General Manager agenda, billing, organization and coordination national and international congresses, contacts with national and international suppliers, quotations, monthly statistics , technical assistance management, small administrative andbudget management activities.

Childcare Coordinator

Energy Kidz
09.2014 - 05.2016

Backed up staff by assisting with difficult behavioral situations.

Activities , supervision and management of relationships with relatives.

Customer Service Specialist, Technical Assistance

Bi-medica s.r.l.
05.2006 - 06.2014

General Manager agenda assistance, billing, organization and coordination national and international congresses, contacts with national and international suppliers, quotations, monthly statistics , technical assistance management, small administrative and budget management activities.

Coordinator's Assistant

Cooperativa Città del Sole
02.2000 - 04.2006

Education

B1 Level Mid Intermediate - English Language

Anderson House English School
Bergamo - Italy

Executive Secretary - General Manager Assistance

Manage Consulting International
Milan- Italy

Customer Service Trainee -

Lombardy Training Courses
Bergamo - Italy

High School Diploma -

Language Institute
Bergamo
07.1999

Skills

    I’m able to organize my job , setting priorities and deadlines Ability to organize trips and meeting conventions I’m used to taking on my responsabilities and dealing with daily unesxpected duties I’m used to work under stress I'm reliable, punctual but also flexible I'm able answering to specific customer and supplier request I work as a team performing tasks where collaboration is a strenght



Languages

English
Intermediate (B1)

Timeline

Customer Service Specialist

Bi-medica s.r.l.
07.2016 - 08.2022

Childcare Coordinator

Energy Kidz
09.2014 - 05.2016

Customer Service Specialist, Technical Assistance

Bi-medica s.r.l.
05.2006 - 06.2014

Coordinator's Assistant

Cooperativa Città del Sole
02.2000 - 04.2006

B1 Level Mid Intermediate - English Language

Anderson House English School

Executive Secretary - General Manager Assistance

Manage Consulting International

Customer Service Trainee -

Lombardy Training Courses

High School Diploma -

Language Institute
Sara Galezzi