Sara Khalajzadeh

• Built personal relationships with guests to promote positive experiences.
• Developed tour programming to enhance guest experiences.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.

• Answered questions and assisted customers with item selection and location.
• Built and maintained strong relationships with wholesalers.
• Reconciled inventory and customer orders regularly to monitor product availability.

working in a fairly large restaurant even sometimes alone, managing everything and almost managing and good collaboration with the whole team, also sending me to other hotels because Fletcher is a large chain throughout the Netherlands, working in large events in Rotterdam and other Dutch cities , working as a night shift reseptionist, managing the whole breakfast even alone.

preparing drinks, sometimes even working as a waitress! endure stress and work in a team with sociable behavior,

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

• Set up bar for operation, obtained cash bank and stocked service bar.
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
• Maintained composure and work quality while under stress.
• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

• Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
• Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
• Served customers of all ages with speed and efficiency, keeping team running smoothly.

• Kept server areas clean and stocked during service hours to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Prepared beverages and filled food orders for customers.

• Collected orders and relayed them to bartenders quickly and accurately.
• Anticipated guest needs and provided proactive service.

• Answered questions about store policies and concerns to support positive customer experiences.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Processed sales transactions, including cash, debit and credit.
• Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
• Operated cash register, taking payments and issuing receipts.

• Poured and prepared mixed drinks for customers
• Operated efficiently in high-volume setting to prepare and serve many drinks
• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

• Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.