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Customer Care Specialist

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Associate Principal Engineer

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I am a dedicated and ambitious team player who strives for excellence in every role. With extensive customer service experience, I have honed my time management, leadership, and multitasking skills. I am committed to building strong professional relationships to enhance customer satisfaction, drive business results, and ensure a positive experience for both customers and the company. As a customer specialist, I am motivated to deliver top-tier service, leveraging strong administrative and organizational skills to improve customer satisfaction and retention through efficient problem resolution.

Dynamic customer service association with drive and experience providing a superior level, of customer service to clients.
Fourth the ability to properly investigate a situation and resolve claims quickly under the company's regular guidelines.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
SUMMARY OF QUALIFICATIONS High performer, with over 6 years' of military leadership background. Great manager with excellent interpersonal skills, resourceful, problem solving skills, and always willing to share technical guidance and expertise. Poses a strong ability to interact with a diverse population of varying cultural and ethnic backgrounds with ease. Military Veteran with an honorable discharge, bilingual (Spanish & English) with understanding of French and Portuguese, have a driver license, passport holder, and holding a TS/SCI clearance.

Diligent local government, and trade experience brings top skills in customer service, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals. Dedicated student completing an Associate Degree in Business Management.

Aspiring to leverage my diverse background in customer-centric roles spanning retail, customer service, and hospitality, along with proficiency in Microsoft Office, Adobe Creative Suite, organizational leadership, and problem-solving, to excel as a leader within Delta Airlines. With a proven track record of delivering exceptional customer care and honed people skills, I am committed to further enhancing my capabilities, driving operational excellence, and contributing effectively to Delta Airlines.

Sara Quercia

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CUSTOMER CARE SPECIALIST

SALES ASSISTANT

PROMOTER

HOSTESS

STAGISTA MARKETING E PR

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High School Diploma -

Bachelor of Communication Studies - Intercultural Communication

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CUSTOMER CARE SPECIALIST

SALES ASSISTANT

PROMOTER

HOSTESS

STAGISTA MARKETING E PR

High School Diploma -

Bachelor of Communication Studies - Intercultural Communication

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