Sara Silanus

Waitress

Pizzeria @more Srl

11.2015 - Current

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.