Summary
Overview
Work History
Education
Skills
Certification
Driver License
Personal Information
Languages
Timeline
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Sebastiano Miranda

Sebastiano Miranda

Catania

Summary

Focused individual with a background ensuring that vehicle inspections are performed as required by federal regulations. A confident Fleet Manager with exemplary math, troubleshooting and testing skills. Outgoing Rental Sales Agent with 8 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fleet Manager and Desk Employee

BRID RENT
04.2023 - 10.2024


  • MANAGING RENTAL AGREEMENT
  • CHECK-OUT E CHECK-IN
  • CUSTOMER CARE
  • BACK OFFICE
  • CAR MANTEINANCE CARE SUCH AS: OIL CHANGE, TYRE REPAIR, GLASSES REPAIRS AND ALL THAT CONCERN THE MANTEINANCE FIELD.

Store Manager

New time s.r.l.
06.2022 - 04.2023


  • STAFF MANAGEMENT, ACHIEVE TARGETS, DIRECT SALE OF HOME INTERNET CONNECTION AND MOBILE SIM, CUSTOMER CARE.

Assistant Manager

Connecta S.R.L
10.2021 - 05.2022
  • RECRUITED, HIRED, AND TRAINED INITIAL PERSONNEL, WORKING TO ESTABLISH KEY INTERNAL FUNCTIONS AND OUTLINE SCOPE OF POSITIONS FOR NEW ORGANIZATION.
  • BOOSTED CUSTOMER SATISFACTION BY PROVIDING EXCEPTIONAL SERVICE AND ADDRESSING CONCERNS PROMPTLY.
  • SCHEDULED STAFF SHIFTS TO ENSURE PROPER COVERAGE DURING PEAK SHOPPING HOURS WITHOUT EXCEEDING LABOR BUDGETS..

Promoter

T-Power S.R.L
09.2020 - 09.2021


  • DIRECT SALES OF HOME INTERNET CONNECTION SERVICE AND MOBILE SIM.
  • CUSTOMER CARE.

Front Desk Employee

Goldcar Italy
06.2019 - 10.2019
  • MANAGING RENTAL AGREEMENT.
  • CHECK-OUT AND CHECK-IN.
  • CUSTOMER CARE.
  • SELLING DIFFERENT INJURANCE PACKAGES.
  • UPSELL AND CROSS-SELL.

Front Desk Employee

Noleggiare S.R.L
03.2017 - 11.2017
  • MANAGING RENTAL AGREEMENT.
  • CHECK-OUT AND CHECK-IN.
  • CUSTOMER CARE.
  • SELLING DIFFERENT INJURANCES PACKAGES.
  • UPSELL AND CROSS-SELL

Front Desk Employee

Hollywood Rent S.R.L
05.2016 - 01.2017
  • MANAGING RENTAL AGREEMENT.
  • CHECK-OUT AND CHECK-IN.
  • TRANSFER FOR ALL SICILY WITH 9 SEATS VAN.
  • COMPANY INVOICE MANAGEMENT.
  • POLICE FINES MANAGEMENT.

Restaurant Waiter

Romano palace luxury hotel
04.2016 - 04.2016
  • MET WITH CHEF TO REVIEW DAILY SPECIALS AND MENU CHANGES.
  • MANAGED MULTIPLE TABLES SIMULTANEOUSLY WHILE MAINTAINING HIGH LEVELS OF ACCURACY ON ORDER PLACEMENT AND DELIVERY.
  • EXPLAINED MENU ITEMS AND SUGGESTED APPROPRIATE OPTIONS FOR FOOD ALLERGY CONCERNS.
  • INCREASED SALES SIGNIFICANTLY BY UPSELLING HIGHER-END PRODUCTS TO CUSTOMERS.

Education

High School Diploma -

Istituto Magistrale Statale G. Lombardo Radice
Catania, Italy
06.2016

Skills

  • Catering, Electronics
  • Shop Management
  • Customer care
  • Team management
  • Team Collaboration
  • Fleet Optimization
  • Staff Development
  • Salesforce Management
  • Customer Relationship Management
  • Staff Management

Certification

BLSD

Driver License

B

Personal Information

Date of Birth: 03/02/95

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Spanish
Upper intermediate (B2)

Timeline

Fleet Manager and Desk Employee

BRID RENT
04.2023 - 10.2024

Store Manager

New time s.r.l.
06.2022 - 04.2023

Assistant Manager

Connecta S.R.L
10.2021 - 05.2022

Promoter

T-Power S.R.L
09.2020 - 09.2021

Front Desk Employee

Goldcar Italy
06.2019 - 10.2019

Front Desk Employee

Noleggiare S.R.L
03.2017 - 11.2017

Front Desk Employee

Hollywood Rent S.R.L
05.2016 - 01.2017

Restaurant Waiter

Romano palace luxury hotel
04.2016 - 04.2016

High School Diploma -

Istituto Magistrale Statale G. Lombardo Radice

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