Sereen Hammadi
Milano
Summary
Pharmacy professional with extensive knowledge of drug classification and pharmacy law, adept at prescription verification and OTC medicine expertise. Demonstrates exceptional multitasking capability and flexibility in working hours, ensuring efficient and compliant pharmaceutical operations. Committed to advancing career goals within the pharmaceutical industry by leveraging core competencies to enhance patient care and safety.
Overview
13
13
years of professional experience
2023
2023
years of post-secondary education
Work history
Pharmacy sales assistant
Hippocrates Holding - La Farmacia Salgari
2024.02 - 2025.09
- Enhanced customer satisfaction by providing knowledgeable advice on over-the-counter medications.
- Worked under pressure during busy periods without compromising quality of service.
- Provided excellent customer service to ensure repeat business.
- Collaborated closely with other healthcare professionals to provide comprehensive patient care.
- Checked expiry dates of medicines regularly; ensured only safe products available for sale.
- Utilised strong interpersonal skills when communicating with customers about sensitive health issues.
- Assisted pharmacists in dispensing prescriptions for better patient care.
- Aided elderly or disabled customers with their purchases, demonstrating commitment to inclusive service.
- Minimised patient waiting times through excellent prioritisation and multitasking.
Pharmacy Assistant
Farmacia Lloyds Noventadi Piave
Venezia
2023.06 - 2024.01
- Full time.
- Managed stock levels effectively to prevent shortages or excesses.
- Greet and assist customers, answer basic questions about products.
- Guide customers to the pharmacist for medical advice when needed.
- Display and promote products, including vitamins, cosmetics, and personal care items.
- Organize shelves, monitor stock levels, and assist with inventory.
- Process sales transactions and maintain accurate records.
Administrative Assistant
DXN MILANO
MILANO
2020.09 - 2023.06
- Interacted professionally with clients providing excellent service at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Improved customer satisfaction through prompt response to email and phone queries.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Bioinformatician
Consiglio Nazionale della Ricerca
Milano
2019.09 - 2021.10
- Internship.
- Contributed to various peer-reviewed papers in the field of proteomics.
- Leveraged R programming skills to automate routine tasks, enhancing productivity.
- Integrated latest bioinformatics software into existing systems, enhancing performance.
- Performed complex data analytics using CYTOSCAPE.
- Used exceptional organisation skills to consistently meet deadlines in project design, planning and delivery.
Medical representative
Paramedica CO
Damasco
2015.01 - 2017.12
- Lavoro part time
- Facilitated training sessions for new joiners as part of their induction process.
- Attended national and regional medical conferences for networking opportunities.
- Enhanced product knowledge amongst doctors and pharmacists through detailed presentations.
- Developed a deep understanding of medical products by extensive research.
- Communicated effectively with healthcare professionals to promote pharmaceutical products.
Pharmacy manager
Sereen Farmacia
Harasta, Provincia Di Damasco
2015.04 - 2017.08
- Part time
- Oversaw medication dispensing, ensuring accuracy and quality control at all times.
- Enhanced patient care by implementing efficient pharmaceutical services.
- Implemented cost control measures leading to significant savings in the budget.
- Developed strategic plans to optimise pharmacy performance.
- Managed daily pharmacy operations, resulting in smooth workflow.
- Gave timely and accurate advice to healthcare professionals and patients.
Teacher's assistant
Syrian Private University (SPU), Syria
Damascus, Syria
2017.01 - 2017.12
- Assisted in grading assignments, helping maintain accurate records of student performance.
- Assisted teachers with lesson planning, resulting in well-structured classes.
Pharmacist
Al- Nabil Farmacia
Qudsayya Suburb
2014.10 - 2015.01
- full time.
- Undertook regular continuing professional development activities to maintain high professional standards.
- Advised patients on potential side effects or interactions with other drugs; increased awareness.
- Managed stock effectively, preventing shortages of key medications.
Internship trainer
Hazar Maatouk Farmacia
Qatana
2013.01 - 2013.12
- An internship while studying pharmacy
- Improved trainee engagement by implementing interactive training modules.
- Collaborated with fellow trainers, improving overall internship programme quality.
- Presented complex ideas in an easy-to-understand manner to enhance learning impact.
Education
LM - Biotecnologie Molecolari E Bioinformatica
Università Degli Studi di Milano
Faculty of Pharmacy and Pharmaceutical Chemistry -
University of Damascus
Damascus - Syria 2009.09 - 2014.09
Skills
- Multitasking capability
- Drug classification knowledge
- Flexible working hours
- Pharmacy law awareness
- Prescription verifying proficiency
- Knowledge of otc medicines
COMPETENZE LINGUISTICHE
Arabic
Native
English
Upper intermediate (B2)
Italian
Upper intermediate (B2)
French
Beginner
Timeline
Pharmacy sales assistant
Hippocrates Holding - La Farmacia Salgari
2024.02 - 2025.09
Pharmacy Assistant
Farmacia Lloyds Noventadi Piave
2023.06 - 2024.01
Administrative Assistant
DXN MILANO
2020.09 - 2023.06
Bioinformatician
Consiglio Nazionale della Ricerca
2019.09 - 2021.10
Teacher's assistant
Syrian Private University (SPU), Syria
2017.01 - 2017.12
Pharmacy manager
Sereen Farmacia
2015.04 - 2017.08
Medical representative
Paramedica CO
2015.01 - 2017.12
Pharmacist
Al- Nabil Farmacia
2014.10 - 2015.01
Internship trainer
Hazar Maatouk Farmacia
2013.01 - 2013.12
Faculty of Pharmacy and Pharmaceutical Chemistry -
University of Damascus
2009.09 - 2014.09
LM - Biotecnologie Molecolari E Bioinformatica
Università Degli Studi di Milano